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JOB SUMMARY

The Café Lead is primarily responsible for overseeing the SHIFT responsibilities of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency while maintaining a friendly demeanor with guests and supporting the Team.

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RESPONSIBILITIES

• Support the proper execution of all processes, systems, and standards
• Ensure all deliveries are received correctly and logged in the event the Café Manager is not present at the time of delivery
• Maintain storage, and rotation to minimize wastage
• Manage the Café Team, ensuring they always work to the expected standards
• Adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
• Train Café Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
• Set a high standard and good example for the Café Team regarding punctuality, attendance, and attitude; ensure these standards are maintained at all times
• Set a high standard and good example for the Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
• Maintain well-organized and easy-to-access Café and storage areas
• Handle guest concerns regarding the Café in absence of the Café Manager
• Participate in regular staff meetings and training as and when required

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WHAT’S IN THIS FOR YOU… LET’S TALK PERKS!

• Flexible hours
• Great atmosphere, fun people, and a healthy environment
• Develop work experience while in school
• 50% discount on food during your shift
• Come play for free on your day off
• Leadership opportunities where responsibilities and communication skills are learned

Apply on Urban Air Noblesville website!