Job description

**Start Monday!!!**

-We Will Train

Must comply with state/federal laws as well as company policies.

NEW POSITION- HIRING NOW! Orion Capital Solutions is continuing to grow. We have immediate openings in our Cape Coral office. Each employee has a base hourly rate as well as a monthly goal.

This is a great opportunity! The future is unknown for industries such as teaching, hospitality and many other specialized business fields. We can provide stable employment now and for the future. Our collector will be assisting customers with past due debt and coming up with solutions Therefore, helping improve their financial well-being.

Orion Capital Solutions is looking for debt collectors who have top-notch communication skills and who don't mind spending much of their day speaking on the phone. You must always be the right balance of assertive and professional. You must be able to work in a compliant environment and adhere to all state and federal laws.

WE ARE LOOKING FOR EXPERIENCED COLLECTORS, BUT WILL TRAIN THE RIGHT CANIDATES WITH NO EXPERIENCE.

MUST BE ABLE TO MULTITASK, HAVE EXCELLENT COMMUNICATION SKILLS AND BE A STRONG NEGOTIATOR.

Responsibilities:

• Contact debtors to arrange payment of their outstanding balances
• Comply with all state, federal, and consumer protection laws
• Set up payment plans or determine settlements for debtors who are unable to pay in full
• Document all communications and actions
• Send correspondence to debtors regarding delinquent accounts
• Provide daily/weekly updates to management
• Skip Trace
• Dial anywhere between 150-200 calls per day

Qualifications:

• Strong verbal communication skills
• Excellent negotiation skills
• Strong customer service skills
• Ability to handle inbound and outbound calls in a fast-paced team environment
• Proficiency in Microsoft Word, Excel and Outlook applications

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Physical setting:

• Call center
• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Monthly bonus

Ability to commute/relocate:

• Cape Coral, FL 33904: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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