Position Summary:

The Campus Visits and Events Manager (CV&EM) is a leader within the Office of Admissions responsible for overseeing our Campus Visits program and supervising and training our Gold Stars Ambassadors.

The Campus Visits and Events Manager is the lead on all Admissions sponsored recruitment events held both on and off campus. At times, they will delegate planning and oversight of these events.

The CV&EM reports to the Associate Director of Admissions and is a member of the Office of Admissions team within the department of Enrollment Management. This position is not eligible for remote work due to the nature of the job requirements.

Duties and Responsibilities:

Demonstrate an attitude and behavior that reflects the values and mission of the department and University.

Serve as lead planner for all Admissions sponsored recruitment events on and off campus.

Represent the university in all aspects of the recruitment process to identify and attract quality students.

• Represent the university to all individuals and organizations involved in the college selection process including prospective students and families, secondary school counselors, and other constituents through outreach, promotion, one-on-one meetings, campus visits, etc.
• Provide prospective applicants and families with expert counsel on the admissions process including academic program information and admission requirements as well as financial aid program and scholarship opportunity information.
• Serve as the touchpoint for assigned prospective students and applicants. Employ personalized outreach, receive and resolve issues and complaints, and develop and maintain relationships with prospective and admitted students/families.
• Create and implement an individual marketing plan to include knowledge of high school history, area alumni, ministers and friends of OCU, competitors and factors of influence that assist the university in successfully achieving its educational mission.
• Develop and implement various student recruitment programs designed to recruit targeted prospective students through collaboration with both internal departments and external organizations.
• When required, represent Oklahoma City University's interest with representatives from Oklahoma State Regents for Higher Education.

Ensure the integrity of the evaluation and admissions process.

• Evaluate credentials submitted by applicants, including review of admission essay and evaluating test scores and recommendations to determine whether or not a student exhibits potential for success at Oklahoma City University and will add to the quality of the academic environment.
• Make admission or denial decisions based on a student's academic credentials and other relevant factors. Such decisions will be made in light of furthering the academic standards and quality of the university, and predicting the future success of the student.
• Assist in the application review training of new Admissions Counselors and the evolution of the application review process in response to industry changes.

Support Admissions and Enrollment Management standards, goals, projects, and initiatives.

• Maintain professional office hours during the day, and when appropriate, evenings and weekends to maximize personal communication with students, parents, and counselors.
• Provide leadership for and plan all Admissions sponsored events, projects, initiatives, etc. as assigned
• Participate in long range planning by serving as a part of university strategic planning bodies.
• Participate in short range departmental planning by offering recommendations for departmental functions and goals, as well as assist in the training initiatives and priorities for the Admissions Office.
• Maintain up-to-date knowledge of the trends, regulations, and other factors that affect admissions and recruitment activities. Use this knowledge to evaluate and update processes accordingly.
• Anticipate and investigate competitive products and services and make recommendations for distinguishing Oklahoma City University from the competitive marketplace.
• Participate in development of university publications, student handbooks, etc. outlining academic services and university policies.
• Provide prospective student information sessions, lunches, and tours when required.

Supervision

• Provide supervision for student employees.
• On rare occasion, in the absence of both the Associate Directors of Admission and the Senior Director of Admissions, the Campus Visits and Events Manager would be called on to fill in for the Senior Director of Admissions.

Other duties as assigned.

• Proficiency in writing, oral communication, and presentations.
• Exemplary customer service and relationship-building skills.
• Experience with CRMs.
• Possess knowledge of current OCU admissions and recruitment methods and procedures.
• Knowledge of trends in the admissions and recruitment field.
• Excellent listening skills and the ability to build rapport with diverse groups.
• Superior time management, organization skills and strong attention to detail.
• Proven ability to organize and follow through on projects.
• Ability to work independently with minimal supervision as well as in a teamwork setting.
• Ability to supervise student staff and serve as a back-up to the associate directors or senior director when needed.
• Ability to exercise good judgment in evaluating situations and making decisions.
• Problem-solving ability.
• Excellent leadership and management skills.
• Excellent computer skills, with proficiency in MS Office Suite, expertise in Windows, Word, and Excel as well as the aptitude to acquire and master new technical knowledge.
• Ability to travel as assigned.
• Ability to work independently with a high degree of accountability and accuracy.

• A bachelor's degree is required.
• A minimum of two years of successful experience serving as an admissions counselor at a university is preferred including the demonstration of leadership and initiative in special projects and events or two years of experience in event planning is required. Supervisory experience is required.
• A suitable combination of education and experience may be substituted for minimum requirements.