OVERVIEW
Oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. This role will report directly to the Food and Beverage Director and will be responsible for all Canteen activities, budget, and operations.

KEY FUNCTIONS

• Promote, work, and act in a manner consistent with the mission of The Greenway
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the restaurant, employees, and guests.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure that all products are received in the correct unit count and condition, and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
• Holds pre-shift meetings to include convey key business updates; map and communicate station coverage plan; able to share, explain and discuss The LSC Way fundamentals with staff.
• Meet with the Food and Beverage Director weekly to update on Canteen activities and issues.
• Other duties as assigned

THE LSC WAY

Our Culture is a top priority. As part of our commitment to culture, we have written several ‘fundamentals’ called The LSC Way that are traits we value in our daily activities. The fundamentals that are critically important to this position are:

• Take Ownership
• Look Ahead and Anticipate
• Contribute to Profit
• Do the Right Thing, Always
• Pitch in Wherever Necessary

KNOWLEDGE, SKILLS and ABILITIES

• Must be able to work independently and with all levels of leadership a fast-paced, high energy and physically demanding environment
• Ability to lead, guide and direct a team and hold accountable for meeting specific goals
• Excellent written and verbal communication skills; attention to detail
• Work schedule varies and will include working days, nights, holidays, and weekends and requires standing and/or walking for extended periods
• Must be able to work indoor and outdoor service/events

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ Years leadership experience in the hospitality industry
• ServSafe Food Handler Certification; We will provide training for certifications
• ServSafe Alcohol Certification: We will provide training for certifications
• Current CPR, First Aid, AED certifications: We will provide training for certifications

REPORTING TO THIS POSITION Canteen staff: Canteen Bartenders, Canteen Servers, Canteen Cashiers, Canteen Sanitation, Canteen Managers, Canteen Front of House Manager, Canteen Back of House Manager, Canteen Line Cook, Canteen Prep Cook, Canteen Dishwasher

PHYSICAL REQUIREMENTS

Must be physically able to operate a variety of kitchen appliances, equipment, and utensils, etc. Must be able to exert up to 25-75 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are more than those for sedentary work; must be able to remain on feet for extended periods of time, stoop, kneel, push, pull, and lift/carry weights of up to 75 pounds.

ABOUT US

Come work with us! Leroy Springs & Co. is committed to providing fundamental access to recreation and education in the region home to the historic Springs Cotton Mills. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities.

By promoting the importance of the outdoors, recreation and education through all phases of life, we foster a sense of community and opportunities for people to come together. Opportunities can be found at Leroy Springs if you are interested in outdoor seasonal jobs, non-traditional education positions, or a segue into the nonprofit, golf or parks recreation industries.

• FREE Anne Springs Close Greenway Membership
• Employee discounts for Springmaid Mountain and more
• Eligible to participate in WellSprings Employee Wellness Program
  Enrollment in 401(k) retirement and savings plan option