Job description

Care Management Associate - OhioRise

NTT DATA - remote (local to New Albany, OH for 25% onsite work)

6+ month, full time temporary assignment

Hours: M-F - normal busineCss hours

Pay rate: $20.29/hour

NTT DATA Services currently seeks a Care Management Associate to join our team. If you feel you are qualified by the description below, please apply for a chance to interview and discuss your skills & qualifications.

Job Description:

As part of the bold vision to deliver the “Next Generation” of managed care in Ohio Medicaid, Ohio RISE will help struggling children and their families by focusing on the individual with strong coordination and partnership among MCOs, vendors, and ODM to support specialization in addressing critical needs. The OhioRISE Program is designed to provide comprehensive and highly coordinated behavioral health services for children with serious/complex behavioral health needs involved in, or at risk for involvement in, multiple child-serving systems.

Requirements:

2-4 years’ experience as a medical assistant or office assistant.
Effective communication, telephonic and organization skills.
Familiarity with basic medical terminology and concepts used in care management.
Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members.
Demonstrated proficiency with personal computers, keyboard and multi-system navigation, and MS Office
Suite applications (Outlook, Word, Excel, SharePoint, etc.)
Ability to effectively participate in a multi-disciplinary team including internal and external participants.
Ohio residency; must reside within proximity/commutable distance to the New Albany office address.
Ability to travel to the office as required. Must possess reliable transportation, valid and active driver’s license, and proof of vehicle insurance

Education:

High School Diploma or GED

Job Type: Full-time

Pay: $20.29 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• medical or office assistant: 2 years (Preferred)
• Call center: 2 years (Preferred)
• medical terminology: 2 years (Preferred)
• computer: 2 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in New Albany, OH 43054

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