Job description

Essential Performance Requirements*

• Provides advising to assigned students and groups from entry to completion; provides career and pathway exploration and career planning; collaborates with the Career Advising Team using case management principles
• Provides degree plans for core, major and transfer students; implements the career and academic advising strategies and achievement of student career objectives
• Proactively communicates internally and externally with assigned students, partners, and stakeholders by e-mail, phone, texting, chat, face-to-face, direct mail, and web
• Maintains frequent check-ins with assigned students at 15, 30, and 45 credit hours attainment
• Interprets student data and develops action plans and interventions
• Performs records management, degree, and certification planning, supports course substitution and equivalency process
• Unofficially evaluates and interprets high school and college transcripts and test scores

Service Excellence

• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
• Supports the values of the College: diversity, teaching excellence, student success, innovation, and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College

Supervision

Works under the general supervision of the Director of Counseling

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• Bachelor’s degree
• Three (3) years’ working experience related to the Essential Performance Requirements
• Any current National Career Development Association Certification (NCDA) or certification of completion of the Council for Adult and Experiential Learning (CAEL) Career and Education Advising Course; or the commitment to complete the NCDA certification as provided by TCC within one (1) year of hire date

Preferred Qualifications

• Master’s degree in higher education, advising, counseling, social work, or related area
• Experience in advising and/or providing support services to students from diverse backgrounds, diverse cultures, and ethnic backgrounds
• Experience working with new student programs in a college or university setting
• Bilingual English/Spanish conversational ability

Knowledge, Skills and Abilities

• Knowledge of student characteristics and campus/college programs
• Skilled in communication and team building across all areas of the college
• Ability to prepare/present programs to groups from various backgrounds
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to use Online Student Records Management Systems such as Who’s Next and Student Planning
• Ability to work independently, follow established procedures and regulations, and use discretion and judgment
• Ability to multi-task and work under conditions of high stress and high volume during peak periods.
• Ability to work in a case management process environment
• Ability to work effectively in a collaborative environment and a setting that is diverse and urban
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations

Job Type: Full-time

Pay: $63,763.00 - $96,873.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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