Job description

Job description

The Institute for Family Health

Title: Case Manager
_ _
Reports To: Case Manager Supervisor

Location: Kingston Family Health Center

Education/Licenses Required: Bachelor’s degree in Social Work, Human Services or related field preferred.

Union Affiliation: 1199

Summary: Case managers screen children and families for insurance and other benefit program eligibility. Case managers will complete applications for eligible families. Case managers provide intensive tracking and follow-up with applicants to ensure that benefits are successfully accessed and all required supporting documentation is obtained.

A. Job Tasks

• Works collaboratively with physicians, and other health care personnel in patient evaluations and treatment to further their understanding of significant social and environmental factors underlying patient’s health problems.

• Provides direct case management services to assist patients in receiving necessary resources and services such as: Medicaid, Child Health Plus, Welfare, DAS, Social Security, Child Care, Home Care,

Housing/Shelter/Safe Homes, Substance Abuse Treatment, Mental Health Treatment, HIV Services, Legal, other Health Insurance etc.

• Documents all patient services in patient’s electronic medical record, and closes encounters within 24 hours.

• Prepares case management assessments, patient histories, service plan and reports.

• Advocates when necessary for patients with outside systems.

B. Experience and/or Skills

• Computer literacy with proficiency in MS Word, Excel, and PowerPoint.
• Demonstrated organizational, interpersonal, oral and written communication skills and the ability to handle multiple assignments at any time.

• Ability to generate, interpret and analyze data from multiple sources.

• Bi-lingual, Spanish preferred.

As a member of the IFH community, we expect employees to: adhere to the organization’s policies regarding time, attendance, and dress code; demonstrate reliability and trustworthiness; manage time and resources to meet established goals/projects within the agreed upon time frames; demonstrate accountability; maintain patient/employee confidentiality; meet applicable regulatory and annual health assessment requirements; self- identify learning strengths and needs; demonstrate a professional, courteous, and respectful attitude in dealing with patients, families, significant others, members of the staff and extended community .

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Kingston, NY 12401: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Bilingual: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Spanish: 1 year (Preferred)

Work Location: In person

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