Case Manager
Job description
Turning Point of Central California, Inc.
WE EXIST TO SERVE PEOPLE IN NEED.
Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children’s Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.
POSITION:
Case Manager I
PROGRAM:
Victory Village
LOCATION:
959 Parkway Drive Fresno, Ca. 93728
HIRING MANAGER:
Latasha Hollins, Deputy Regional Director
PHONE:
559-248-9445
BASE PAY:
Class 110 ($16.98 – $22.34/hour)
STATUS:
Full-Time, Hourly, Non-Exempt
ACCEPTING APPLICATIONS:
Until Filled
AVAILABLE:
Immediately
Company Benefits:
- Competitive compensation package
- Company paid benefits package including medical, dental and vision and many other voluntary benefits
- 403b Tax Deferred Annuity Retirement fund
- 401a Pension Plan fund
- Term life insurance
- Employee Assistance Program (EAP)
- On the job training including paid professional development and career development
- Rewarding work environment with excellent opportunities for career growth
- Excellent work/life balance including generous vacation and holiday pay
- Meaningful relationships with your co-workers and the individuals we serve
- Family-oriented environment
- Mileage reimbursement for travel
- Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.
JOB SUMMARY
The Case Manager reports to the Program Director and is responsible for the initial client contact, assisting with housing and/or crisis needs assessments, providing case management and assisting program guests in their activities and in their progress toward daily/weekly/long-term goals as needed.
ESSENTIAL JOB RESPONSIBILITIES
- Provide guests with instruction, as related to specific supportive needs.
- Ensure that the guests understand and follow program rules and procedures, by explaining rules and procedures to them and making sure each guest has a written copy of the rules and procedures.
- Complete documentation as needed to include specialized incident reports, crisis intervention, reported medication changes and changes in behaviors.
- Maintain positive relationships with all referral sources.
- Work along with other staff regarding the coordination of guest activities and socialization.
- Serve as a resource person with regard to decision-making challenges that may arise.
- Conduct initial screenings for Coordinated Entry as well as program intakes and exit interviews, entering the data into Coordinated Entry System in a timely manner.
- Provide linkage with community resources focusing on housing.
- Become familiar with National best practices for shelter operations and assist Program Director in implementation of such practices.
- Become familiar and practice Housing First principles to providing services.
- Will drive on Agency business as needed.
- Thinks and acts quickly and efficiently in emergencies.
- Comply with all Turning Point Safety policies and procedures, including but not limited to: workplace safety, reporting work related injuries, Infection Control and preventing potential safety risks for staff, clients and others.
- Punctual and regular attendance is an essential responsibility of each employee at Turning Point. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided.
- Other duties as assigned by the Program Director. Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ESSENTIAL JOB REQUIREMENTS
- Possess a Bachelor’s degree in Counseling, Psychology, Sociology, or related field or; an Associates of Arts degree and a minimum of two years’ experience in a residential setting or shelter program or; a high school diploma/GED and a minimum of two (2) years’ experience in a residential setting or shelter program.
- Ability to work effectively with program guests, who may be diagnosed with chronic mental illness.
- Current certified training in emergency first aid procedures and CPR preferred.
- Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
- Ability to operate Homeless Management Information System (HMIS).
- Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
- Ability to pass a criminal background check.
- Ability to pass a pre-employment physical, drug screen, general physical, and TB test.
- Must maintain good relationships with current, future and past employees, co-workers, vendors, third party administrators, and others with whom the Agency is transacting business, and relate to them in a professional manner.
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