Provides quality case management services to clients in Morris and Wabaunsee counties through a strengths-based approach to youth, adults and their families, in support of maintaining residence in a family environment, learning independent living skills, attending and succeeding in educational endeavors, and preventing or reducing hospitalizations.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides direct case management services to child and adult clients and to their families, usually on a weekly basis, in an effort to maintain stability and residence in a family environment.
• Meets or exceeds the billable hour standard of client contact hours set for position.
• Assists clients and their families to identify, secure, and maintain community resources.
• Provides and coordinates necessary referrals and delivery of services among schools, community agencies, and within the organization to ensure that client is receiving necessary services.
• Works in partnership with clients and other vested individuals to design and implement a comprehensive and individualized plan of care based on a strengths assessment.
• Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits daily appointment sheets, progress notes, treatment plans, client status reports, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
• Develops knowledge of community resources and how to access these services for the benefit of clients.
• Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, Center staff members, and visitors.
• Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.

Competencies

• Consumer focused
• Ethical Conduct
• Problem Solving Skills

Work Environment

This job operates in a community setting, as well as in a professional office setting. This position primarily works with clients out in the community and within the agency’s residential facilities. This role occasionally uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Position Type/Expected Hours of Work

This is a full time position. Days of work are Monday through Friday, and hours vary by client need.

Travel

Regular travel within Region II to provide case management services, is required.

Required Education and Experience

Associate's degree in psychology, social work, counseling or related field.

Preferred Education and Experience

Bachelor’s Degree in psychology, social work, counseling or related field.

Licensure/Certification

Must complete Case Management Training and provide training certificate to agency within six months of hire.

Additional Eligibility Qualifications

Ability to work with persons with serious emotional disturbance; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations; demonstrate knowledge and skills regarding social, emotional, physical, and educational needs of students and families; ability to provide data driven decision-making; possess prior computer experience in Microsoft Office programs and basic computer fluency; a minimum of one-year work experience in the human services field is desirable, but not required.