Case Manager, Women's Health
Full Time
San Diego, CA 92102
Posted
Job description
Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.
General Job Description
The Women's Case Manager will provide breast and gynecological support services to our patients. This position will process referrals on a first-in first-out basis, schedule patient appointments, obtain patient reports, and provide support services as needed.
Job Roles
- Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Assists in preparing reports as required.
- Follow-up on 100% of all positive results for cancer within 72 hours and DETEC cases must, within two months respectively.
- Provides supportive services such as eligibility determination, enrollment assistance, and patient education.
- Reports data to supervisor daily and meets minimum productivity standard daily.-
- Tracks and manages patients to ensure timely care needs are completed and follow-up care is received as indicated and documented.
Education/Certifications/Licenses/Registrations
* Ability and means to travel as needed in a timely manner within San Diego County. DRIVER REQUIREMENTS: Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used. No more than 2 points in past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony * Driving within 5 years. No license revocation in 7 years.
- Bachelor's degree in a health-related field required or 4 years of experience in healthcare.
Experience/Specialized skills (including Language)
- Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
- Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
- Bilingual in English/Spanish Preferred
- Excellent interpersonal and customer service skills.
- Excellent written and verbal communication skills.
- Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.
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