Job description

We are currently looking for a cashier to represent the Ace Helpful brand as well as our store. As the first person a customer may see and the last they will see you are a vital link in determining the impression of both to our customers.

Customer Service

• Project a positive representation of Ace Hardware.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly, accurately and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in team meetings.

Front End Appearance and Upkeep

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

Other Essential Requirements
Projecting a friendly and positive customer service attitude

Experience

Cashier and customer service experience preferred but we have many training courses to help all associates.

We are an equal opportunity employer.

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