Job description

Major Responsibilities: Responsible for the billing, receivables, and cashier functions of the campus. Follow up, collect, and post all active, graduates, and drop student's monthly payments. Update and maintain student's ledgers with the appropriate pending balances.

Specific Duties and Responsibilities:

1. Read, understand and comply with the University's mission, the catalog, the University's policies and procedures, the Staff Handbook and institutional effectiveness process.

2. Follow-up collect and post monthly payments due from students and ensure payment schedule is met.

3. Notify all active students of any late payments and any late payment charges incurred and ensure collection of funds.

4. Make adjustments to students’ ledgers according to established guidelines, and notify students whenever necessary.

5. Communicate and inform the University Collection Officer of any non-attending students that have pending payments when contact with student has not been successful.

6. Coordinate and work with faculty regarding student accounts that are payment delinquent.

7. Responsible to post all payments made to Tuition Options to the students ledgers.

8. Responsible to follow up with students with Tuition Options and contact the ones that have fallen behind with their payments.

9. Manage in conjunction with Admissions Department the collection of the Registration and Id fees.

10. Make sure the students are up date with their monthly payments in order to approve the release of request of their transcripts or diplomas to employees or other institutions.

11. Charge the amount that students owe for all seminars, background checks, insurance, etc. and posts the payments to student's ledgers.

12. Support and participate in University Commencement Ceremonies.

13. Participate in the self studies and committees conducted by the University.

14. Participate in the new students’ orientation.

15. Responds to communications (email/voicemail) on a daily basis.

16. Bring deposits to the bank.

17. Cover bookstore as needed.

18. Performs other duties as assigned.

19. Ensure they are in compliance with Title IX of Education Amendments Act of 1972.

20. Follow all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations.

Qualifications

· Associate's Degree in Accounting or Business. Bachelor preferred

· Experience in accounts receivable, billing, cash-handling and collections

· Detail oriented and able to meet deadlines

· Possess strong verbal, written, and telephone skills

· Excellent computer skills and communications skills

· Ability to work a flexible schedule including days and evenings

· English/Spanish required

· Customer Service and teamwork skills

Schedule:

Monday to Thursday

· Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm

· *Fridays alternate (campus closes at 7pm)

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Miami, FL 33175: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Cashier: 1 year (Preferred)

Language:

• English and Spanish (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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