Job description

Venture Forthe is a premier home health care agency in Western New York that operates on the fundamental premise that every individual has the right to remain independent and make their own choices. We advocate for the needs and goals of our clients, because everyone deserves to choose their own path through each stage of life.

Venture Forthe’s commitments to treating people with respect, compassion, and honesty don’t end with our clients. When you work for Venture Forthe, this family-owned company treats you as part of that family. We empower our employees to turn a job into a career, and we take pride in rewarding the hard work it takes to achieve your goals. Our team is always growing.

We are currently hiring for a CDPAP Coordinator in our Southern Tier region!

THIS POSITION REQUIRES TRAVEL TO: Chautauqua, Cattaraugus and Allegany!

As a CDPAP Coordinator at Venture Forthe, you will be responsible for:

POSITION SUMMARY:

Will maintain caseload that consists of:

• Complete intakes as scheduled
• Submit completed Consumer packet electronically to Docuware within 24 hours of
• completed intake
• Complete PA intake and inform of all necessary medical requirements
• Train PA’s on the EVV during the intake process
• Request authorizations from insurance company
• Completing 90day reviews.
• Will be point of contact for the Consumer/D
• Will handle any concerns with Payroll and HR
• Will assist management with any internal investigations
• Works with HR to efficiently activate/terminate Personal Assistants for CDPAP program in all regions
• Will work with Billing & Payroll Support dept. to communicate under/over utilization to Consumer’s/DR’s
• Ongoing education to PA’s on EVV
• Ensure we have accurate contact information for Consumer/DR’s and their PA’s
• Will assist in unbilled claims if needed
• Will handle incoming calls for the department and will be able to problem solve and trouble shoot issues
• Performs other duties as assigned or required by the CDPAP Director

QUALIFICATIONS:

• Bachelor’s Degree and 1-2+ years work experience in healthcare; or
• Associate’s Degree and 2-4+ years work experience in healthcare

CUSTOMER SERVICE/INTERPERSONAL SKILLS

• Maintains appropriate office presence;
• Responsible and cooperative with participants/families, supervisors, fellow employees, and providers;
• Maintains friendly working atmosphere;
• Maintains professional attitude;
• Maintains professional appearance;
• Accepts constructive criticism as evidenced by appropriate changes in behavior;
• Utilizes established channels of communication;
• Recognizes, accepts and respects people as individuals; and
• Recognizes limitations and seeks assistance appropriately.
• Assists other employees where needed

SPECIALIZED SKILLS AND TECHNICAL COMPETENCIES:

• Word Processing/Spread Sheets
• Data manipulation
• Systems development
• Multidisciplinary understanding of the corporation
• Critical thinking

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LIGHT WORK: Exerting up to 20 pounds of force occasionally and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

WORK ENVIRONMENT: Office/Field

Confidentiality Statement:

Agency records are maintained in a safe and secure area with specific access availability to ensure confidentiality. Agency records, files, documents and reports are the exclusive property of the Agency. Only authorized personnel will have access to clinical/financial/personnel records.

All agency records, files, documents and Access to confidential employee/Participant information files will be limited to agency personnel involved in the care and service of the Participant.

Agency staff with access to computer files holds all information in strictest confidence in the processing, storage and discarding of all data. Only authorized personnel will have access to written and computer data information; Authorized personnel will be assigned passwords/access codes to computer files necessary to conduct their responsibilities;

The responsibilities of this job position require the employee to have clearance to access to the following confidential information:

• Personnel/Employee files which include the employee’s health records, licenses and certifications, hiring doucments, orientation and inservice information, annual performance evaluations, disciplinary notices and
• Participant Clinical files which include all Participant care information, medical orders, assessments and reassessments, medications reports, progress notes.

I have been oriented to the agency’s confidentiality policy. I understand that any Agency employees who do not honor the Confidentiality Policy are subject to termination and possible legal action. I agree to abide by the agency’s confidentiality policy.

We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program ,Legal- aide, hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement!

Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: Hybrid remote in Olean, NY 14760

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