Center Associate

Full Time
Kansas City, MO 64106
Posted
Job description

JOB TYPE: Full-time

JOB DESCRIPTION: The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

COMPENSATION: $15-17 / hour

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, The UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 30 to 40 hours per week for a 5-day work week
  • Bilingual preferred
  • Retail sales experience preferred

BENEFITS

  • Healthcare, dental, & vision insurance (80% employer-paid)
  • Uniforms provided
  • Training provided (on-the-job and web-based)
  • Flexible scheduling
  • Employee discount

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Shift:

  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Application Question(s):

  • Do you have reliable transportation to and from work?
  • Do you have the ability to lift 50 lbs?
  • Do you have experience with Adobe Creative Cloud and Microsoft Office Suite?

Education:

  • High school or equivalent (Required)

Language:

  • Spanish (Preferred)

Work Location: In person

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