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Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is ON - SITE.

FTE: 1.000000

Shift: Shift 1

Job Summary:

Schedules imaging and hospital ancillary services using the department's electronic medical record (EPIC). Responds to telephone scheduling inquiries and provides knowledgeable and courteous assistance with all customers including patients, referring physicians, co-workers and leadership. Works calmly and efficiently while handling heavy telephone demands. Answers calls promptly and in a polite and efficient manner. Other duties as assigned.

EXPERIENCE:

At least two years of experience required in any one or a combination of the following: patient administration, logistics coordination and/or a call center. A minimum of one year of Imaging Scheduling Experience is preferred. Previous experience with EPIC scheduling is highly preferred.

High School diploma or equivalent is required. Completion of some college coursework is preferred. Associate degree is highly preferred. Medical Terminology Training and Certificate is preferred. Human Anatomy knowledge preferred.

Excellent customer service skills for effectively communicating with all scheduling customers is required. Ability to use standard office equipment: copier, computer terminal, document scanner and printer, fax machine and multi-line telephone. Typing speed of 35 wpm.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten plus hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.