Certified Medical Assistant - Medstar Washington Hospital Center- Outpatient Behavioral Health
Full Time
Washington, DC 20010
Posted
Job description
Overview:
This person performs a complete range of basic clinical, billing and clerical services in an outpatient behavioral health setting, under the direction of a registered nurse and/or physician. Responsibilities will include: greeting, receiving and preparing patients; maintaining the examination areas; receiving and screening telephone calls; scheduling appointments and coordinating patient flow.
Requirements/Qualifications:
EOE
Come work with a great team! Signet Health manages the behavioral health services for Medstar Washington Hospital Center and we have openings in our Outpatient clinic for a
Part-time Certified Medical Assistant:
This person performs a complete range of basic clinical, billing and clerical services in an outpatient behavioral health setting, under the direction of a registered nurse and/or physician. Responsibilities will include: greeting, receiving and preparing patients; maintaining the examination areas; receiving and screening telephone calls; scheduling appointments and coordinating patient flow.
Receives and screens telephone callers, provides information per department/Hospital policy, and/or routes calls to appropriate personnel. Takes and forwards messages as appropriate. Schedules and coordinates appointments as necessary. Obtains relevant diagnostic test results prior to patient appointment.- Greets patients, visitors, and staff to the office, determines their need(s) and assists/ directs them accordingly.
- Registers patients in the patient registration system as well as in any applicable department system confirming insurance information and securing applicable documentation. Accepts payments.
- Prepares patient to be seen by physician; escorts patient to examination room and takes vital signs and records them in the patient chart.
- Assists physician in examinations/procedures. Cleans and prepares exam/procedure room between patients.
- Follows up with patients and conveys information to physician.
- Maintains patient charts/departmental files/records/logs, including billing and appointment records/logs. Pre-registers out-patients for next day appointments.
- Inventories and orders office and clinical supplies and equipment for the department and obtaining equipment repair/maintenance. Checks equipment to ensure proper functioning. Assures accuracy of billing; forwards bill(s) to appropriate department personnel for payment.
- Receives and reviews all incoming mail to the department. Opens, sorts, and distributes mail, as appropriate.
- Enters data into databases/logs for statistical purposes. Creates, maintains, and adapts spreadsheets and electronic computer files as requested. Prepares routine correspondence and may transcribe dictated physician notes as required.
- Other duties as assigned.
Requirements/Qualifications:
This position will be cross trained throughout the clinic. Candidates should have a minimum of 2 years experience working in a clinical or ambulatory setting, preferably with patients with psychiatric/behavioral health disorders. Must be flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem-solving skills and display excellent oral/written communication skills. High school diploma or GED is required; Bachelor’s degree is strongly preferred and must have completed an accredited Medical Assistant program,
certification is required.
EOE
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