Vertiv is hiring a Channel Account Representative (Federal) in Columbus, Ohio to provide sales support for our channel segments. Provide both reactive phone and e-mail sales support and engage in proactive business development efforts to grow Channel Sales. This position is primarily responsible for prospecting, onboarding, and developing territory resellers.

Responsibilities

• Identify, recruit, and onboard IT Resellers into the Vertiv Partner Program.
• Manage, develop, and grow channel sales within the 100-300+ existing reseller accounts in a designated region.
• Utilize proactive calls, emails, and social media outreach to build relationships with current and potential resellers.
• Schedule and deliver Vertiv Sales and Technical trainings to both current and potential resellers.
• Hold account mapping sessions with resellers to identify new opportunities within specific end user verticals.
• Keep resellers informed on all current promos, new product launches and Vertiv Partner Program updates.
• Meet assigned territory sales quotas, OKRs and KPIs.
• Coordinate selling campaigns, qualify leads and coordinate customer introductions. Work in partnership with other sales employees to increase sales revenue.
• Provide dedicated support to answer or coordinate responses for all requests from assigned customers. Assist customers to determine the best solution for their needs.
• Understand and communicate company product or services features and benefits and promote the advantages of our company to assigned customers.
• Answer basic technical questions about Vertiv products.
• Provide quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Generate, update and track CRM opportunities, whether originated or assigned.
• Review company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
• Re-direct calls as appropriate to other departments such as technical support, services, or application engineering.
• Participate in sales events to educate and promote products and services.
• Other Duties as assigned.

Requirements

• Associate degree, Bachelor’s degree, or equivalent experience is required.
• 1-3 years of sales experience or experience with IT Resellers is preferred.
• Excellent communication skills, both written and verbal.
• Excellent customer service, organizational and analytical skills.
• Ability to work and multi-task in a fast-paced environment.
• Knowledge of technology including software, hardware, and/or networking is preferred.
• Proficient in MS Office and CRM management.

The successful candidate will reflect and embrace Vertiv’s Values and Behaviors:

OUR VALUES

• Acting Like an Owner
• Assuming Positive intent in all employee interactions
• Being passionate about your work
• Challenging yourself in personal development
• Being tireless in exceeding customer expectations
• Assisting others to be successful as a team
• Owning our own mistakes quickly
• Talking with people and NOT about them
• Creating a culture where people can be their best

OUR BEHAVIORS

• Be self-aware and learn
• Embrace the customer experience
• Think and act broadly
• Drive change and innovation
• Leverage diversity for organization effectiveness
• Foster collaborative relationships
• Take intelligent risks

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.