766 million. The number of lives that were touched by Novartis medicines in 2021!

The Chargeback Analyst will build and maintain efficient communication channels with our wholesaler partners, quickly resolve escalated chargeback issues and provide analytical support to the management team.

Your responsibilities include, but are not limited to:

• Process – Learn and understand how to analyze and validate all chargeback & resubmission lines for wholesaler partners. Work closely with and understand all components of contract administration and membership. Gain knowledge on all chargeback deductions and reconcile differences with Accounts Receivable team. Become very familiar with our EDI functions and requirements.

• Business Partnering - Collaborate with Membership, assigned Wholesaler, Contracting, GP, EDI, Project Owners, Accounts Receivable, Trade operations and Customer Service to plan, prioritize, and review any chargeback-related issues, strategy, or projects. Participate in extended team meetings to foster relationships and provide early guidance and feedback of key initiatives upfront.

• Communication/Team Building - Work closely and collaboratively with all Chargeback analysts including the Hyderabad associates. Maintain excellent communication with wholesalers to resolve chargeback errors associated with pricing, membership, eligibility, dating and claims data.

• Quality Assurance – Responsible for adhering to all company and departmental policies and procedures for Chargebacks and EDI functions. Conduct user testing of the Model N system as needed and coordinate with IT to implement EDI 844, 845 and 849 communications.

• Data Analytics/Super user: Designated Chargeback resource within department to be expert in all systems and programs. Conduct user testing, troubleshooting, as well as for identifying errors and process efficiencies. Provide support for 340B program by executing audits with wholesalers. Support PHS restatements processing.

This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. Please note that this role would not provide relocation and only local candidates will be considered.

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

What you’ll bring to the role:

• Bachelor’s degree or Equivalent 4-year degree; degree subject area in Finance, Accounting, or Business Administration
• Experience in pharmaceutical/biotech industry strongly preferred
• Working knowledge of class of trade and customer identifiers preferred
• Understanding of pharmaceutical product discount contracts with various healthcare providers
• Proficiency in computer applications, including Microsoft Office and Outlook
• Functional experience in chargeback adjudication, rebate processing, membership and contract administration preferred
• Working knowledge and understanding of EDI preferred
• Proficiency with life science applications preferred; Model N, Revitas and/or SAP a plus

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

The pay range for this position at commencement of employment is expected to be between $66,000.00 and $99,000.00 per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

PHARMA

US PHARMA

USA

East Hanover, NJ

Novartis Pharmaceuticals

Audit & Finance

Full Time

Regular

No

Yes