Job description
Chief Program Officer - Intellectual & Developmental Disabilities and Healthcare Service Lines
Resources for Human Development (RHD) is seeking an experienced leader of IDD and Healthcare services for our Chief Program Officer opportunity.
Resources for Human Development (RHD) is seeking an experienced leader of IDD and Healthcare services for our Chief Program Officer opportunity.
RHD offers employees:
- Holistic Wellness Programs
- Trauma Informed Community
- Continuous Learning Environment
- Competitive health benefit packages
- Up to 5 weeks of paid time (combination of sick, paid time off, and holidays)
The Chief Program Officer (CPO) will serve as a member of the Executive Team. The CPO provides leadership and subject matter expertise towards the development of business strategy. In collaboration with the CEO and the Executive Team, the CPO will implement and periodically reevaluate the extent and degree to which RHD is satisfying its strategic objectives. The CPO will oversee and support a team who have financial, strategic, and operational responsibility for service lines and regions and who are accountable for the programmatic quality, regulatory integrity, employee satisfaction, values-based culture and financial success of the service lines. The CPO will establish, build, deepen, and maintain critical relationships with government, managed care organizations, professional associations, and other internal and external stakeholders in partnership with the CEO, EVPs and other leadership within RHD. This position will require between 25-50% travel throughout RHD's organization.
Essential Duties and Functions:
Leadership, Staff Management and Organizational Strategy:
- Provides values-based supervision, support, and guidance to direct reports; identifies and creates leadership and professional development opportunities for direct reports
- Promotes and supports a working environment, including throughout the service lines, that is consistent with the culture of RHD and RHD Values
- Works collaboratively to establish service line/ area specific goals and objectives that are aligned with corporate strategic objectives, and tracks results against these goals.
- Partners with the CEO and Executive Team to oversee, coordinate, and implement the strategic plan, as well as develop and implement new initiatives that reflect the organization’s mission and goals.
Service line Oversight and Evaluation:
- Works in conjunction with leadership to establish and monitor key service line performance objectives, outcomes, and goals in order to ensure the delivery of high quality and financially responsible services.
- Works closely with CFO to monitor service line operating results to ensure sound fiscal and system management.
- Coordinates, analyzes, and shares with the Executive Team the appropriate data to inform the corporate programmatic and operational decision-making process
- Leads a diverse team of service delivery experts in an assessment protocol to determine the feasibility and sustainability of programs as well as lead to more effective and efficient service delivery.
Quality Assurance:
- Provides organizational wide guidance and direction on high quality service delivery
- Works collaboratively with leadership to establish and maintain Standards of Care that result in high quality service
- Establishes and maintains a culture of Continuous Quality Improvement through establishing and monitoring Continuous Quality Improvement Plans
- Ensures organizational wide compliance with laws, regulations, and other requirements associated with high quality service delivery
Business Development:
- Positions the organization for future and current success collaboratively with EVP and VP Business Development through understanding of the service line relationship to its environment and the emerging internal and external forces affecting the organization
- In collaboration with others, serves as liaison to key government agencies, managed care organizations, and other external stakeholders
- Represents RHD and RHD CEO on relevant committees and task forces, as well as at speaking engagements, conference panels, and trainings
- Remains current and provides insight to RHD and Executive Team on trends in service line industry, through frequent external analysis and needs assessment.
Qualifications"
- Current executive/officer with 20 years of experience managing programs and systems in human service organizations, integrated healthcare experience a plus.
- Including a minimum of 10 years of supervisory and leadership experience.
- Minimum qualifications include a bachelor’s degree (Master’s preferred)
- Passion for high quality service and positive social impact
- Demonstrated strategic, analytical and creative thinking
- Demonstrated skills in programmatic and financial management of human service business units; including demonstrated competency in use of technology, data and KPIs in leadership and management
- Demonstrated ability to develop new business and marketing services to new audiences
- Excellent communication skills (written and oral) with the ability to engage and work collaboratively with diverse groups of people
- Excellent listening, relationship building, collaboration and conflict management skills
- Demonstrated skills in organizational leadership and management with the ability to coach and develop staff, create and lead high-performance teams, set and achieve strategic objectives, and manage to financial and high-quality service-delivery objectives
Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the need exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery and more.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
About Resources For Human Development, Inc.:
RHD is a national, comprehensive human services organization. Our mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible while building better lives for themselves, their families, and their communities. RHD currently supports programs in: Connecticut, Delaware, Florida, Iowa, Louisiana, Massachusetts, Missouri, Nebraska, New Jersey, North Carolina, Pennsylvania, South Dakota & Tennessee!
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.