Job description
CIP Analyst I
-
056430
Description
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The CIP Analyst I is responsible for verifying that customer information files are complete and have been recorded correctly in accordance to the US Patriot Act and Bank policy guidelines. This includes tracking any identified exceptions and assisting branch personnel with exception resolution and questions regarding the Bank’s Customer Identification Program (CIP).
Key Responsibilities:
Competencies Required:
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The CIP Analyst I is responsible for verifying that customer information files are complete and have been recorded correctly in accordance to the US Patriot Act and Bank policy guidelines. This includes tracking any identified exceptions and assisting branch personnel with exception resolution and questions regarding the Bank’s Customer Identification Program (CIP).
Key Responsibilities:
- Reviews assigned reports and documentation such as signature cards to verify that customer information files are complete and have been recorded correctly; modifies and uploads reviewed reports.
- Creates exceptions in an electronic tracking system to log any issues identified.
- Reviews documentation and information submitted for exception resolution and updates exception status on corrected accounts as appropriate.
- Provides service and support to branch personnel on exception resolution and questions regarding CIP policies.
- Performs other job-related duties or special projects as assigned.
Competencies Required:
- Working knowledge of, or ability to quickly gain an understanding of, banking policies, procedures, laws, and regulations as they relate to the Customer Information Program (CIP) and the US Patriot Act.
- Solid technology skills including proficiency in Microsoft Office applications (Excel, Word, Outlook, SharePoint portal), and the ability to navigate banking software applications (Mozart, Bancline) and related websites.
- Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast-paced, high-volume environment.
- Effective verbal and written communication skills with the ability to maintain confidentiality and professionalism while interacting with internal and external parties.
- Self-starter possessing the ability to work independently while supporting a team environment.
- Strong attention to detail and high concern for data accuracy.
- Customer service orientation with developed problem resolution skills.
- Ability to follow directions, apply proper policies, procedures, and guidelines, and make objective decisions based on analysis of data within restricted time frames.
Qualifications
- 1-2 years applicable banking or financial services industry experience required.
- 1 year retail or personal banker experience required.
- Risk management, BSA, or compliance experience preferred.
Formal Education & Certification:
- High School Diploma or equivalent required.
- Bachelor’s Degree in Business Administration, Banking, Finance, or related field preferred.
Work Status:
- Full-Time.
Supervisory Responsibility:
- None.
Travel:
- 0% - Negligible amount of travel expected.
Working Conditions:
- Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Job
: Operations
Primary Location
: Texas-The Woodlands
Schedule
: Full-time
Work Locations
: TX - Operations Center-0100 25231 Grogans Mill Rd The Woodlands 77380
Unposting Date
: Ongoing
Organization
: Texas - Houston
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