Job description

Job description

• To process claims and determine benefits due pursuant to credit card or other financial program benefits plans; to make timely payments and adjustments for specified program claims; and to provide superior customer service.

Responsibilities

• Processes first party property claims based on basic coverage as defined by client-specific program.
• Makes coverage determinations based on investigation/evaluation.
• Adjudicates proper settlement or denials up to designated authority level.
• Handles high volume of claims, phone calls and correspondence ensuring claim files are properly documented; meets quality and production goals; and meets customer guidelines and deadlines.

Here are a few pre-screen questions, please respond with answers

-In your most recent claims experience, how many claims have you had in your inventory? (looking understand how much volume they are used to…preferably above 400 claims)

-Have you had a daily productivity goal you had to achieve? If so, what was that and please explain if you hit that goal or exceeded?

-What other metrics did you have in a claims role? Looking for if they talk about productivity, quality/accuracy of claims handling, phone skills?

Job Types: Full-time, Contract

Pay: $16.99 per hour

Schedule:

• 8 hour shift

Work Location: One location

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