Job description

Company: Oxford Life Insurance Company was founded in 1965 and is a member of AMERCO, a publicly traded financial holding network. AMERCO’s other significant holdings include U-Haul International and Republic Western Insurance Company. Our fast paced, growing company is seeking eager, qualified, customer-centric individuals to join our team in Madison, WI.

Job Title: Oxford Claims Examiner/Processor

Job Overview: We are seeking a full time entry level examiner in our Claims department for our Life Insurance, Annuity, and Medicare Supplement products. The Examiner will approve or deny claim payments in accordance with federal and state regulations and company policies and procedures. Communication with other departments, management or outside vendors may be necessary to properly adjudicate the claim.

Responsibilities and Duties:

· Setting up new claims

· Maintain a 30 day follow up for all pending claims and send follow-up requests

· Creating correspondence

· Review all received claim documentation

· Handle all inbound and outbound calls and correspondence related to claims from peers, medical providers, family members and funeral homes

· Process entry level and high level Medicare Supplement claims

· Assist on projects

· Maintain confidentiality of all policies information and adhere to company’s privacy regulations

Qualifications:

· High School Diploma/ GED

· Strong working knowledge of Windows and Microsoft Office/Excel

· Ability to consistently meet and exceed performance expectations

· Ability to quickly adapt in a changing work environment

· Ability to learn by hands-on training and peer-training

· Attention to detail focused to ensure administration of processing functions is handled effectively

· Excellent time management and organizational skills

· Proficient in multi-tasking; managing high priority items in addition to daily workload

· Effective verbal and written communication skills

· Ability to work independently and in a team environment

Preferred:

· Previous experience with medical or life insurance processing

· Experience reviewing Power of Attorney, Trusts and/or Estate documents

· Customer Service Experience

Company Benefits:

· Health insurance/benefits (including medical, dental & vision)

· 401K

· Employee Stock Ownership Plan (ESOP)

· Subsidized gym membership (including paid fitness classes)

· Life insurance

· Business and travel insurance

· MetLaw Legal program

· MetLife auto and home insurance

· Discounts on Apple products, cell phone plans, hotels and more

· Commuter benefits program

· Paid holidays, vacation and sick days

· In-house cafe featuring options for all diets (Phoenix location only)

· Pre-tax Dependent Care and Flex Spending Account

· Get Fit and Alternative Insurance Rebate Programs

AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Madison, WI 53719: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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