Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value the unique perspective each of our employees bring to the workplace. We know that when people with different cultures, backgrounds and experiences work collaboratively, we can exceed our business objectives. We are dedicated to attracting, developing and retaining a diverse workforce that fosters creativity and enables our ongoing success.

Essential Job Functions and Responsibilities

• Provides clerical support to Claims department:
  • Pulls files
  • Reviews data and text associated with claims files
  • Scans and indexes documents
  • May assist with and/or create general correspondence
  • May perform mail/file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company. Sorts and distributes mail. Maintains/purges documents according to record retention guidelines and distributes files/file systems.
• May assist Claims department:
  • Sets up claims files
  • Files correspondence and other material related to the claims records, as directed
  • Locates policies
  • Obtains coverage information from policies
  • Investigates discrepancies in the information gathered
  • Enters information into system(s)
  • Orders reports
• Updates claims files and maintains, corrects, and/or updates data using office technology.
• Prepares and maintains records, registers, and schedules.
• Performs other duties as assigned.

Job Requirements

Education: High school diploma or equivalent

Experience: 0 to 2 years of related experience.

Business Unit: