Job description

CLASSIFIED INSIDE SALES CONSULTANT (ABERDEEN, WA)

Are you ready for an exciting career with a leader in multi-media advertising? Sound Publishing is looking for a Classified Inside Sales Consultant in our Aberdeen, WA office.

The Classified Inside Sales Consultant manages classified advertising for individuals/private party (homes, autos, merchandise for sale by owner), services, legal advertising, and obituaries. This position is also responsible for fielding the majority of incoming calls and emails for private party and service directory advertisers. You must be comfortable fielding dozens of calls per day and closing sales quickly and efficiently. The ideal candidate is friendly, customer-focused and have the ability as well as willingness to work as a team player in a deadline-driven environment. This is a full-time position working Monday through Friday, 8:00 am to 5:00 pm.

What we offer:

A base wage of 16$ per hour, plus commissions

A benefits package that includes health insurance (medical/vision/dental/life, long-term disability, and accidental death & dismemberment), Employee Assistance and Wellness programs.

A 401k retirement plan with company match.

Paid vacation and sick leave.

What you will do:

Take and process phone orders immediately; overcome objections on pricing as needed.

Assist customers in the development of effective ad copy and design layout.

Encourage use of upsells like art, photos, bold, frequency and/or additional publications.

Manage the incoming call queue so that calls are answered promptly by quickly closing deals and processing orders and payments.

Manage all orders and details necessary to proficiently perform the job, including accurately ordering ad insertions and adhering to production requirements; timely processing of credit adjustments and maintaining account files by following accounting/credit procedures.

Monitor orders to ensure ads publish as scheduled.

Ensure good customer relations by handling all customer requests, questions and complaints, and facilitating their resolution through personal action and intervention and working with others.

Demonstrate a complete understanding of product audiences, rates and packages and explain them in a way to match recommendations to customer needs.

Outbound calls to contract and seasonal accounts.

Back up other office and sales staff as needed.

What you will bring:

One year’s sales experience if preferred.

High school diploma or GED equivalent.

Strong organizational skills and ability to handle multiple tasks and priorities; demonstrated time management skills.

Excellent listening, written, and verbal skills.

Proficient in the use of software and computer systems … this job requires that all orders and processes are submitted via our computer applications and online systems.

If you’re interested in joining our team, please email your resume and cover letter today to:

careeers @soundpublishing.comfor immediate consideration. Be sure to include: “Class Ad Rep” in the subject line.

Sound Publishing, Inc. is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. Visit our website www.soundpublishing.comto learn more about us!

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Aberdeen, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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