Job description
Ashfield Healthcare has a long-standing partnership with a leading research-driven pharmaceutical company, across the Commercial business in various therapeutic areas.
We are seeking a Client Account Director to be the primary point of contact for the client, ensuring successful project delivery and to achieve operational excellence in order to exceed client expectations.
What’s in it for you?
- Competitive compensation
- Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
- Generous performance-driven Incentive Compensation package
- Competitive environment with company wide recognition, contests and coveted awards
- Exceptional company culture
- Recognized as a Top Workplace USA 2021 and 2022
What will you be doing?
- Communicate with key client contacts regularly (written and verbal) to update on project performance, gain feedback, and build relationships; network to identify future opportunities
- To work with and liaise with relevant internal and external client departments to ensure smooth, timely delivery of project developments/enhancements that exceeds clients’ expectations
- To design proposals, task orders, business plans, KPI’s, employee development plans, monthly reports, and various client requests whenever needed.
- To take accountability for profitability of project, by ensuring accurate and timely invoicing, attendance trackers, expense analysis trackers, P&L review, and recruitment
- Performance management for the Sales team(s) and all other assigned direct reports
- Track, measure, monitor performance and incentive compensation
- Ensure that Sales activities are in compliance with all regulations
- To organize employee training, conferences and individual client meetings
- To arrange project review meetings, client updates, new business development leads, and recruiting/interviewing/onboarding of potential employees
- Facilitate and oversee training for new hires
- Lead on developing and managing CRM for sales team
- Manage performance analytics along with the development of the sales and activity dashboard
- Attend client meetings, operational meetings, conferences, and other various commitments when needed
- Strategize and collaborate with clients and internal teams to identify efficiencies and offer creative solutions to client
- Take lead on annual contract renewal process (if applicable); with involvement by the appropriate Ashfield resources
- Schedule and spearhead creation and delivery of periodic business reviews
- Administrative management of Sales team
What do you need for this position?
- 4-year Degree from an accredited College or University or equivalent work related experience
- Prior experience within the Pharmaceutical and Healthcare Industry
- 7+ years of experience in roles requiring increased responsibilities for both the managing of direct report employees as well as the operational execution of client contracts to exceed projected goals
- A practical understanding of the Pharmaceutical and Healthcare industries
- Understanding of current industry climates including sales, potential opportunities, managed care environments and competition
- Experience with writing and presenting operational task orders for clients
- Ability to develop key business contracts among senior client management
- Success leading both in internal and external teams over extended periods of time
- Operational excellence and strong account management
- Excellent oral and written communication skills as well as customer service and negotiation skills
- Must be highly organized, with solid relationship building skills
- Strong critical thinking and creative problem-solving skills
About Ashfield
Ashfield, part of UDG Healthcare plc, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Advisory, Healthcare Communications, Commercial, Patient Solutions and Medical Affairs to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients and add value to your business.
Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about Ashfield, visit us at:
Ashfield is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records.
To learn more about Ashfield, visit us at:
http://www.ashfieldhealthcare.com/en/about-en/
Ashfield is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records.
Ashfield is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.