Job description

TITLE: Client Comfort/Intake Coordinator

Employment type: full-time/part-time

Small elder law, estate planning and probate law firm looking for a client comfort/intake coordinator.

Those duties include:

1. Communicating with clients;

2. Returning phone calls and emails;

3. Scheduling follow up appointments;

4. Mailing and emailing documents to clients;

5. Various duties related to the overall client experience.

The ideal candidate will have these qualities:

1. Two years of experience in the service industry;

2. Great attention to detail (this might be the most important of all);

3. Comfort working in a small team environment (i.e. not always a lot of people to hang out and talk with);

4. Easily travel to Shelby Township or ability to work from home;

5. Personable (i.e. good client service qualities);

8. Great organizational skills; and

9. Works well with others

Our goal has always been to create a law firm that provides excellent client service and also provides a safe, pleasant, fun, work environment that people look forward to coming to. If you're interested in that, and meet the criteria above, please send me a resume and cover letter.

DIRECTIONS TO APPLY:

To apply for this position, send an email to careers@ssrlawoffice.com along with your resume.

In the Subject line, type your last name in all caps followed by the title of this job. In the body of the email, include a letter of interest, providing the following information:

(1) Tell us what excites you the most about this position.

(2) Tell us why you are the person we should hire.

(3) Whether you like chocolate or vanilla better.

Looking forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Work from home

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Shelby Charter Township, MI 48315: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 5 years (Preferred)

Work Location: Hybrid remote in Shelby Charter Township, MI 48315

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