Job description

Client Relationship Manager
Exempt/Non-Exempt: Exempt
Department: Healthcare Support
Reports To: Business Operations Manager
Revision Date: 3/9/2021

Job Summary:

With a focus on our Core Values of Integrity, Internally Driven, Fun and Respect, the Client Relationship Manager will achieve sales budget in a defined client base by focusing on strategies for account retention and expansion. Strives for continuous growth in the market through partnerships with clients and providers within the industry using short- and long-term business planning skills focused on workforce strategies and solutions

Essential Job Responsibilities:

• Developing and maintaining customer relationships
• Generate sales opportunities
• Schedule and run meetings with current clients
• Collaborate with all other departments to effectively achieve business goals
• Understand client needs by researching and gathering information needed to determine skill level of caregivers
• Understand usage and trends of client
• Demonstrate commitment and behavior aligned with the philosophy, mission, values and vision of the company.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, sales, and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent

Physical Requirements:

• Ability to lift up to 20 lbs. as necessary.
• Must be able to remain in a stationary position at least 50% of the time.
• Occasionally move throughout office environment.
• Continually observe information/data both on paper and electronically at a close range/distance.
• Continually operate computer and other electronic office equipment.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Required)

Experience:

• healthcare industry: 1 year (Preferred)

Work Location: One location

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