Job description

Are you interested in being part of a new, young home care agency where we focus on the needs of the client and our employees? If you are looking to join an agency that truly cares about you, apply today!

This is a Part-Time to Full time position and we are looking for a friendly, reliable, and compassionate person to join our growing team. Someone with experience in management and staffing.

Your day-to-day will include:

• Receive concerns or complaints from caregivers and clients and try to coordinate resolution.
• Staff immediate shifts and ongoing steady shifts
• Coordinate between clients and caregivers timing for shifts and availability
• Answering incoming phone calls and assisting when applicable.
• Help manage the day-to-day activity of the office to keep everything running smoothly (including managing the caregivers and schedules).
• Regularly check in with each client to see how care is being provided.
• Ensuring everyone is at their schedule at clock in time and following up when they are not
• Documenting all communication in our System
• Other projects as necessary

Pay:

Pay commensurate with experience

Some required skills, education, and experience

· Excellent administrative skills and great attention to detail.

· Great people and communication skills

· Some HR/ Admin experience required

· Willing to learn and always have a smile!

· BA preferred but not required

· Experience in Home Care a huge plus

We are a growing company with needs constantly changing. We are looking for a candidate who is willing to grow with us and give all their creative ideas to help things run as smoothly as possible!

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Experience level:

• 2 years
• 3 years
• 5 years

Schedule:

• 4 hour shift
• Monday to Friday

Ability to commute/relocate:

• Baltimore, MD 21209: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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