Job description

Do you have strong communication skills and love working with animals? Shohola Veterinary Hospital in Pike County PA is seeking a welcoming and enthusiastic client service representative to work as a full-time receptionist in our growing veterinary practice. We are looking for someone who is friendly, compassionate, and self-motivated with the ability to multi-task and the desire to learn.

The ideal candidate has veterinary experience with a main focus being on client services and satisfaction. They must maintain a professional appearance as well as demeanor, providing excellent customer service at all time. Veterinary experience is a plus but not required.

Advanced skill requirements include but are not limited to:

• Client communications and education
• Performing reminder calls
• Excellent phone and fax communications
• Maintaining proper documentation in the computerized medical record
• Managing record requests between referring veterinary clinics and specialty practices
• Acting as a liaison between clients, referring veterinarians, and co-workers

Qualifications include:

• High school diploma or GED
• 1+ years of customer service job-related experience
• Must be able to safely lift 20lbs

We offer competitive wages, a retirement package and an employee pet discount policy for full-time employees. Enthusiastic, well-qualified individuals are encouraged to apply

Job Types: Full-time

Work Remotely

• No

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Required)

Work Location: One location

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