Job description
Job Summary:
The Client Services Coordinator (CSC) is an administrative and customer support role for the organization. Customer service is the cornerstone of the business and the CSC supports that efficiency. If you take pride in maintaining high productivity and organization, this is the opportunity for you to shine! This position is with a law firm in Beltsville, MD.
Position Type: Evaluation to Hire
Work Location Type: Onsite
Work Schedule: Monday - Friday 8:30 a.m. to 5 p.m.
Pay Rate: $19- $21/ hour (based on experience)
Duties/Responsibilities:
Receiving and returning telephone messages and email messages to clients
Collecting, processing, and logging client payments
Coordinates room reservations for client meetings
Maintain all files both electronic (currently through MyCase) and hard file
Communicates effectively with clients and team regarding the needs of the client
Collecting, processing and preparing incoming and outgoing mail
Serves as a notary
Preparation of documents for execution with color coded tabbing
Maintain firm calendars
Process new client’s intake
Performs all other related duties as assigned.
Superior verbal and written communication and interpersonal skills.
Extremely proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent analytical, decision-making, and problem-solving skills.
Education and Experience:
Bachelor's Degree preferred
Minimum 2 (ideally 2-4) years of law firm or office experience preferred
Demonstrated ability of working collaboratively across levels and functions
Proven to be a detail oriented, organized and efficient multitasker
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