Job description

At New Narrative, we envision a future where everyone seeking mental health care can live the life they choose. From clinical care and peer support programs to housing, we provide resources so people seeking mental health care can develop the tools to thrive, not just survive.

If you believe in a radical rethinking of mental health services, that everyone is the author of their own story, and that services should apply to the whole person, not just the diagnosis – we want you on our team!

Position Description

The Qualified Mental Health Associated (QMHA) Case Manager is a member of the Motel Support Team: Cultivating Community that provide outreach and support to serve participants who are housed in emergency motel placements. The goal of the Motel Support Team is to provide supplemental support and connection to motel program participants and aid consumers in accessing community based resources.

The QMHA Case Manager will provide services which include: advocacy, crisis prevention and de-escalation, skills training, community navigation, case management, transportation to appointments or facilitation of transportation (ie. Ride to Care, Trimet LIFT, etc.), collaborative meetings with treatment teams and other external providers to ensure safe housing placement, obtaining food boxes, and referring to community based mental health and substance use disorder providers if needed.

Summary of Duties:

• Provide skills training, advocacy, case management, community navigation to support caseload participants in working towards their identified goals
• Willing to meet and engage with people “where they are,” including their environment and readiness for change.
• Providing opportunities for group activities, skills training, socialization, community integration.

• Must be able to assist in de-escalation and crisis as needed

• Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit)
• Coordinate with providers and resources involved in participant goals and care consistently, including but not limited to weekly contact and care conferences as indicated.

• Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.

• Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit)
• Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc.

• Providing direct support in one-on-one settings within the assigned motel or the community as needed
• Provide individual and group skills training opportunities at motel as well as in the community, including but not limited to: ADLs, iADLs, coping, regulation, safety, interpersonal, community integration, community navigation, etc.

Qualifications:

• Qualified Mental Health Associate credential required
• Bilingual (Spanish/English) preferred
• Persons of color and all genders encouraged to apply
• Incumbents with a substance use disorder must be sober and free of substance use for 2 full years preceding date of hire, and must maintain this sobriety.
• Must maintain current Oregon driver’s license and insurance. Must have own reliable vehicle to meet participants in the community, as the position requires a lot of driving.
• Must have a high school diploma or equivalent.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
We follow all Covid-19 precautions required for mental health care and support services.

Application Question(s):

• Are you willing to submit to a background check per State and Federal requirements?

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)
• QMHA Certification (Required)

Work Location: One location

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