Job description

Clinical Referral Liaison

Sheltering Arms Institute combines inpatient beds from Sheltering Arms Hospital and VCU Health to create a multi-million dollar state-of-the-art destination hospital and is a leader in rehabilitation medicine throughout the mid-Atlantic region. The organizational values and transdisciplinary approach to care catalyze improvements in patient outcomes and the realization of Sheltering Arms Institute’s vision to reinvent rehabilitation. SAI leaders and team members align behaviors with this approach to build team cohesion and to foster a culture that team members, patients, families and community members experience during their interactions with the Institute.

Sheltering Arms, a premier provider of physical rehabilitation services in Richmond, Virginia, is currently seeking a Clinical Referral Liaison in the Charlottesville area. Our Clinical Referral Liaisons obtain referrals and complete patient evaluations, within assigned partner hospital locations, to facilitate admissions to Sheltering Arms Institute. They ensure referring physicians, case managers, and other appropriate partnering hospital employees are aware of services or continuum of care. Our Clinical Referral Liaisons act as consultants, marketers, facilitators, collaborators, promoters, educators and practitioners in the course of their daily work.

The goal of the Clinical Referral Liaison is to identify candidates who meet program criteria and who will benefit from Sheltering Arms’ services. The process involves developing strong relationships with patients, family members and referral sources.

Duties typically include, but are not limited to:

• Early identification of potential patients
• Education of patients, family members, and referral sources regarding the effective and efficient utilization of program services and available resources
• Screening of potential patients through on site and/or record review including telephone review, clinical physical assessment and interaction with the physicians, nurses, and therapists directly involved in the patient’s care
• Interviewing family members or significant others to obtain accurate information as to premorbid functional status, personal interests, cultural considerations, and discharge plans affecting the rehabilitation admission
• Determination of medical stability, readiness for program participation, and whether services recommended are appropriate, reasonable and necessary
• Coordination of a smooth transition from the referring facility to the Sheltering Arms Institute, and recommendations as to appropriate care for candidates who are denied admission
• Networking and marketing to referral sources on an ongoing basis

Successful candidates must possess:

• A current clinical license in good standing.
• Minimum three years of experience in a health care setting reviewing patients' medical charts to ascertain the medical necessity for services and the appropriateness of level of care.
• Ability to extract information from medical charts and use clinical judgment.
• Verbal and written English communication skills for safe and effective patient care and to meet documentation standards.
• Excellent interpersonal communication skills in order to maintain and enhance referring physician relations.
• Personal computer skills.
• Mobility to travel to various locations via car; must possess current driver's license.
• Experience in rehab settings is preferred.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: One location

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