Job description

CARE Hawaii, Inc.
CMO – Oahu Crisis Therapist

ALL APPLICANTS MUST BE RESIDING ON OAHU

Position Summary:

Care Hawaii is a behavioral health care organization seeking a compassionate and dependable Crisis Therapist to support the daily functions of CAREs provision of services.

CARE Hawaii, Inc. contracts with multiple stakeholders to provide an array of services.

The Case Manager is a member of a multidisciplinary team, responsible for organizing, coordinating, monitoring all contract operations under the direction of the Director.

The primary duty of the Crisis Therapist is to provide crisis stabilization and crisis support management to individuals experience immediate and often life-threatening crisis situations. The Crisis Therapist has advanced training in a mental health profession (i.e., nursing, social work, psychology) and clinical skills. This member’s may primarily be intellectual in nature and requires the consistent exercise of discretion and judgement and requires the ability to function independently in the assessment of suicidality/homicidality or other risk assessment.

Position Qualifications:

• Minimum Education: Bachelor’s degree from a nationally accredited college or university in one or more of the following fields:

- Social Work, Nursing

- Counseling

- Psychology

- Psychosocial Rehabilitation

- Sociology

- Human Development

- Other closely related fields, as approved in writing by the AMHD Chief or designee, providing the individual has completed: 12 credit hours of post high school coursework in the areas of psychology, counseling, social work, or other areas of human development, and one (1) year of experience providing direct services to individuals with mental illness or other behavioral health issues.

Individuals may also qualify by having one (1) or more of the following credentials: A

Certified Psychiatric Rehabilitation Practitioner (CPRP) or any one of the following credentials in the State of Hawaii, along with 12 credit hours of post high school coursework in the areas of psychology, counseling, social work, or other areas of human development, and one (1) year of experience providing direct services to individuals with mental illness or other behavioral health issues.

- A Certified Substance Abuse Counselor (CSAC)

- A Certified Peer Specialist (HCPS)

- A Registered Nurse (RN)

- A Licensed Practical Nurse (LPN)

All post high school coursework must have been completed at, and the degree issued by a nationally accredited institution. For degrees issued outside of the United States, the issuing institution must meet similar accrediting standards or be recognized within the United States as having equal standing.

• Minimum Experience: Strong clinical skills and experience demonstrating competence in problem-solving, critical thinking, collaboration, and clinical competencies in providing education and training to staff members.Experience may also include identification and evaluation of the consumer’s problems and needs, the development of a service or treatment plan, the initiation and implementation of the treatment plan, monitoring of services and evaluation/assessment of the consumer’s progress. Applicable experience will be included regardless of a paid or unpaid experience.
• Required Certification/Registration:
• CPR and First Aid
• TB
• Background Check
• CPI
• Valid Driver’s License
• Vehicle: Current and Valid Documentation

Job Competencies

Required Skills: Skills and Experience to assess and provide stabilization and support for family members and individuals at risk for suicide/homicide or experiencing other crisis situations. Must have the ability to demonstrate in excellent interpersonal skills to effectively work with all levels of personnel and with other agencies. Mature, reliable, and responsible. Must have clear, concise, and empathetic communication skills. Must be culturally sensitive and aware. Must know the basics of ethics, HIPPA standards, and problem solving. Must display sound judgment, a good work ethic, and personal integrity. Must have knowledge of community resources, outreach, mental/behavioral health issues in Hawaii. Ability to relate effectively to individuals with a mental illness, substance abuse issues, co-occurring disorders, and homelessness.

Technical Skills: Basic use of a computer and/or tablet, Microsoft Word Suite, fax machine, telephone, and text and chat features on the telephone or computer.

Working Environment: Community-based services; provides crisis services in the community wherever the individual is located; may require some travel, over-time, weekend, and holiday work, working with other Federal and/or State accounting bodies, noise level in the environment may be moderate to noisy. Exposure to infectious diseases is a relatively common risk.

Special Demands: Ability to respond effectively to the varied needs and demands of multidisciplinary team members. Have access to helpful, adequate, competent, and continuous supports and services. Harnesses the active involvement of team members in taking ownership of aspects of program development, including operations, record keeping, staff/client education, treatment planning, and quality assurance activities. Must be able to complete and submit al work within contract specified time requirements.

Consumers Served: CARE Hawaii will provide services to any individual who meets the criteria of the program. The treatment of individuals should reflect an understanding of the developmental needs and range of treatment needs for each client.

Physical Demands:

1. Sit for long periods of time, use of proper ergonomics, the ability to focus on a computer and/or tablet for long periods of time.

2. Ability to assist with the high volume of calls; ability to communicate effectively both verbally and in writing is essential.

3. Ability to follow instructions and motivation to refer to various rehabilitative groups. Frequent reading of printed materials is essential.

4. Listening skills necessary to effectively respond to consumers.

5. Ability to identify and support the daily interactions and to deal with each situation in a stress-free manner.

Duties and Responsibilities:

Essential Functions

• Provide crisis stabilization based on risk assessment
• Function independently as well as in collaboration with other members of the crisis team as needed
• Assume primary responsibility for developing, writing, implementing, evaluating, and revising crisis plans such as the Wellness Recovery Action Plan (WRAP) and Crisis Triage Rating Scale (CTRS) in conjunction with the other members of the crisis team
• Provide individual crisis stabilization and crisis management, ensuring immediate changes are made in the crisis plans as clients’ needs change
• Educate and support clients' families, and advocate for clients' rights and preferences
• Conduct comprehensive assessment of psychiatric history, mental status, and diagnosis; physical/dental health; use of drugs or alcohol; education/employment; social development and functioning; activities of daily living; and family structure and relationships. Submit charts within seven (7) days.
• Acts as liaison and consult with community agencies and families to maintain coordination in the crisis management process
• Perform shift management and on-call intervention covering nighttime hours and serve as a backup to evening and weekend staff
• Document client progress to maintain a permanent record of client activity according to established methods and procedures
• Provide ongoing assessment and response to crisis management
• Provide transportation when necessary to clients
• Provide symptom education to enable clients to identify their mental illness symptoms
• Provide direct clinical "in-vivo" services on an individual, group, and family basis
• Provide vocational-supportive counseling
• Teach job-seeking skills
• Provide linkage as appropriate to providers of case management, treatment, nutritional education, housing placement, money management skills, transportation options
• Provide support, advocacy, linkage, and coordination of services as needed
• Attends team meetings and trainings on a regular basis and required monthly supervision.
• Demonstrates ability to work as a team player by working with other members of the crisis team, assisting other team members as needed
• Provides required documentation in a timely manner (within 24 hours per contract requirements)
• Willingly performs other duties/responsibilities as requested

Additional Duties

1. Assist with Quality Improvement development and monitoring

2. Participate in team meetings

3. Prepare written or electronic reports as requested

4. Interfaces with CARE Hawaii, Inc. staff

5. Participates in conflict resolution as necessary

6. Maintain chart filing, ensuring charts are properly completed thoroughly and monitor charts to ensure charts are always compliant and audit ready

Job Types: Full-time, Part-time

Pay: $26.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Night shift
• On call
• Weekend availability

Work Location: Hybrid remote in Honolulu, HI 96813

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