Key Responsibilities

• Evaluating business processes of the Content Management Site of customer, anticipating typical CMS requirements, like navigation, Personas, templates and uncovering areas of potential complexity, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements/gap analysis.
• Documenting and communicating the results of your efforts.
• Work closely with business to develop business and functional requirements.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.

Experience and Skills:

• BA/BS degree in Information Systems, Computer Science, or related field preferred, or commensurate experience in lieu of degree
• 8+ years of Experience serving as a Sr. Analyst and/or SME for a Technology team, must have strong analytical skills
• Strong proven experience of playing a BA role for CMS implementations of reputed products like Sitecore, Adobe, Vignette etc.
• Ability to interview business users to gather requirements is a must.
• Ability to understand standard non-functional requirements for a CMS implementation like identify management, usability, UI Flow, navigation best practices, templates etc.
• UX Design understand of standard CMS scenarios
• Demonstrated flexibility to take up multiple projects or types of work.
• Agile & ITIL Experience (creating stories, good understanding of SCRUM practice and associated ceremonies) is a plus.
• Working knowledge of Oracle and SQL server Databases is a plus.
• Experience in Web technologies and web portals is a plus.
• Work closely with the business to develop business and functional requirements.
• Experienced in coordinating with cross functional teams to get the work done.
• Good verbal and written communication is a must.