Job description
TruckPro LLC, headquartered in Memphis, TN, is one of the nation's largest independent distributors of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide.
Today, TruckPro is in an accelerated growth phase in a rapidly expanding industry. There has never been a better time to join our team!
COLLECTION SPECIALIST
Collection Specialist is responsible for managing and collecting outstanding accounts receivables from clients and customers, resolving past due balances on customer accounts and answering credit override lines from the stores.
Collection Specialist Responsibilities:
- Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
- Monitor outstanding account balances to determine next steps in the process
- Answer credit limit override line and approve or deny overrides
- Reconcile and resolve problems on accounts professionally, timely and courteously
- Answer inbound customer calls
- Fax missing invoices or statements upon request
- Track past due invoices
Collection Specialist Qualifications:
- High School Diploma or equivalent
- Minimum one year collections experience
- Excellent and effective verbal and written communication skills
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
- Intermediate to advanced level Microsoft Excel
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