Job description
At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE: GBX) is a leading designer, manufacturer and supplier of freight rail and marine transportation equipment and services, powering the movement of products around the world. Greenbrier's innovation and engineering expertise pairs with our capacity to build and repair freight transportation equipment. This allows us to provide an unrivaled level of service to our customers across the Americas, Europe and countries of the Gulf Cooperation Council. Greenbrier also provides asset management services and a unique railcar leasing syndication platform that brings us into contact with the world's leading fixed asset investors.
Greenbrier's heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers and positively impact the world around us.
- Manages the collections team functions to ensure the efficient collection of account receivable.
- Creates and implements a strategy to improve the collection of outstanding credit through process improvement and/or staffing requirements.
- Trains and mentors credit staff.
- Responsible for the recruitment and onboarding of new team members when needed.
- Attends and participates in monthly working capital meetings with senior management.
- Assists with the implementation of new collections software systems.
- Negotiates with customers in cases when non-payment occurs.
- Prepares monthly feedback reports on payment collections.
- Submits annual budget.
- Collaborates with internal departments to facilitate problem resolution.
- Collaborates with Senior Management and cross functional partners to assist in the collection of past due items for large accounts.
- Assists in the work out process for accounts in default.
- Bachelor's degree in Business, Accounting, Finance, or related field.
- 10+ years of experience in collections.
- 5+ years as a Collections Manager.
- Ability to communicate information both verbally and in writing, and the ability to interact effectively with peers, team members, customers and senior management.
- Management experience in process improvement, strategy, staffing, training and budgeting.
- Possess analytical and problem-solving skills.
- Possess financial acumen and understanding of business processes in a collaborative cross functional environment.
- Proficient in Excel and familiar with collections and ERP software.
- Ability to multitask in a fast-paced environment and prioritize accordingly with changes in scope, scale or deadlines.
- Ability to work independently, be self-directed, and resourceful.
- Ability to create and implement strategies and solutions that provide successful results.
- Ability to build, develop, and maintain company relationships with cross functional teams.
- Ability to produce accurate detailed information.
- MBA or other advanced degree
- Advanced Knowledge of Power BI and the High Radius Collections system.
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