Collections Specialist
Full Time
West Des Moines, IA 50266
$23.75 - $27.50 an hour
Posted
Job description
Robert Half is looking for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This long-term contract / temporary role is for a Collections Specialist who wants to work in the West Des Moines, Iowa area. Apply today for immediate consideration!Your responsibilities in this role
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Ensure bankruptcy filings are processed in the correct manner when received
- Guarantee payments are processed
- Update customer files to ensure data integrity
- Direct all billing and reporting activities in accordance to deadlines
- Log all customer payments to the correct reports
- Maintain quality customer service and a positive company image by resolving customer account inquiries
- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Handle inbound and outbound collections calls and correspondence
- AA or BS/BA in Accounting preferred
- 2-3 years of prior high volume collections experience
- Be able to effectively analyze and make decisions on customer accounts
- Prior experience working with accounting software
- Ability to effectively interact, verbally and in writing
- Well-founded grasp of NetSuite
- Deep understanding of Collection Processes
- Knowledge of Billing Collection
- Proven knowledge of customer service
- Customer invoices experience
- Solid understanding of Business-to-business (B2B)
- Commercial collections experience
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .
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