Job description
• Assist Tesla Body Shops with parts related questions via email and phone • Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions • Follow up with body shop members on parts order and ensure complete satisfaction • Work closely with Tesla's internal teams to improve processes and provide feedback. • Accurately record parts transactions and data into Dealer Management System-attention to detail is critical • Prioritize and efficiently manage a high volume of work, and meet deadlines • Maintain daily metric goals. • Perform other duties as needed
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