Job description

Coordinates the processing of approved new commercial loans, letters of credit, extension, modification and deferral agreements, loan advances, and any other documentation as necessary. Reports any exceptions promptly and prior to disbursement. Provides administrative assistance to the Loan Officer(s) and other lending staff, including preparing, acquiring, and assembling documentation for commercial, consumer, and real-estate loans following underwriting guidelines and policies. Assists other departments with lending related functions including regulatory reporting and special projects. New Loans: Orders flood certifications, appraisals, pest inspections, title insurance, UCC searches, and surveys as needed. Reviews loans in process for accuracy, technical exceptions and adherence to policies, laws and regulations; reports exceptions to immediate supervisor and/or commercial loan officer. Closes loans and disburses loan proceeds. Ensures documents are recorded and legal filings complete. Follows up on documentation exceptions and/or any outstanding items such as financial statements or evidence of insurance. Extension, Modification, and Deferral Agreements: Prepares new documents and presents to commercial loan officer for review. Maintains follow-up system to ensure documents are returned in a timely manner. Updates records and verifies that files are complete and accurate. Loan Advances: Ensures loan advances are handled accurately, according to instructions and in keeping with policy; reports exceptions to the commercial loan officer and immediate supervisor. Prepares transactions, reports, correspondence, memos, and performs other clerical/administrative duties in an accurate manner. Handles phone calls, takes messages, schedules appointments and meetings, and assists with meeting preparation. Responds to internal and external inquiries regarding the status of loans in process, technical exceptions, loan documents and other banking-related questions. Consistently demonstrates proficiency in providing exemplary customer service in person and by telephone. Maintains a friendly, positive, and professional attitude. Resolves difficult situations with tact and diplomacy. Advises Loan Officer of problems with procedures, policies, improper calculations, deadlines, and other problems.Assist the loan officer and others in the department or facility as needed and/ordirected. Othermiscellaneous duties as assigned.

Requirements:
Education and/or Experience High school diploma or equivalent. At least two years experience as a commercial loan assistant or in a commercial lending support position strongly preferred. Experience in loan and/or credit administration strongly preferred. Computer Skills Strong PC skills required including Microsoft Word, Excel and Outlook. Other Skills Knowledge of modern office practices and procedures; accurate grammar, spelling, punctuation and standard English usage; business correspondence formats, record keeping and filing methods; basic math calculations. Ability to sort, cross-index, and file correspondence, reports, records and other materials according to alphabetical or other acceptable organization methods. Ability to operate office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, and fax machines.

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