Job description
POSITION SUMMARYThe Communications Manager is responsible for creating top-notch strategic communications to advance the business goals of Eden Housing. This position will facilitate Eden Housing's strategy for engaging external and internal stakeholders in Eden Housing's branding efforts. The Communications Manager will directly report to the Vice President of Internal Communications and Organizational Development and work closely with Department leaders and external stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Communications:
- Works cross-functionally to create marketing and communications content to communicate Eden Housing's successes and grow support for affordable housing production.
- Oversees external and internal communications calendar.
- Partner with Senior Manager of Office Administration on internal communications and events.
- Reports on internal communication data analytics.
- Writes, edits, and delivers messaging and marketing content (digital, social media, traditional channels) in Eden's distinct voice and tone.
- Assists with the tracking of KPIs on engagement with external audiences.
- Contributes to refining and updating the Communications Department guiding processes and protocols about best practices in strategic communications.
- Serves as a resource for Eden employees to communicate the organization's brand better.
- Manage communication around company recognition program.
- Provides administrative support for myEden page to all departments.
- Maintains Emergency Business Continuity Plan documents.
- Manages important observances calendar and communications, assisting with drafting DEIB communications.
- Creation and distribution of in-house broadcast messages.
- Coordinates video shoots (securing locations, managing talent, obtaining supplies, collection of all relevant legal releases, coordinating travel, etc.).
- In-house video production of some internal facing videos (may include some on-site filming).
- Collaboration with digital media specialist on communication campaigns.
- Cataloging and organizations of Eden Housing’s video and photo library, including video transcription and interpretation as needed.
- Photography/Videography of select events.
- May assist with drafting and distribution of statements, pitches, and press releases to members of the media.
- Tracks and reports on Eden Housing's reputation and brand recognition to Eden's Executive and Extended Leadership Teams.
- Manage Eden Housing website/ Policy Page/myEden Page/Resident Portal
- Manage Digital Communications Specialist ensuring that marketing and social media matches agreed brand design.
- Provides event support.
- Other communications projects as assigned by the Vice President of Internal Communications and Organizational Development
- Bachelor's degree in English, communications, marketing, or journalism preferred or a related field with a minimum of four years of experience in implementing strategic marketing and communications plans.
- Digital organizing experience or email marketing experience is a plus.
- Journalism or writing background preferred (writing samples required).
- Exceptional project management and organizational skills with the ability to thrive in a fast-paced environment with multiple deadlines.
- Good presentation and storytelling abilities with excellent oral communication skills to effectively relate to a diverse range of stakeholders – from residents to volunteers, to elected officials, and C-level executives
- Strong grasp of persuasive communications.
- Must be able and willing to travel to all company locations to carry out duties and responsibilities.
- A commitment to Eden Housing's mission and values.
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Physical demands include writing/typing, using computer and paper files, answering phones, attending meetings.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.
MUST BE FULLY VACCINATED
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