Job description

GREATER WEST TOWN COMMUNITY DEVELOPMENT PROJECT

Community Health Response Worker
Position Overview:

Community Health Response Workers (CHRW) are responsible for connecting with Chicago communities as frontline workers who have a close understanding of the community they serve. They serve as the liaison/link/intermediary between health/social services and the community to facilitate access to services and resources to improve the quality and cultural competence of service delivery. The CHRW will build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, and resource navigation. The CHRW will serve as a bridge between the community and the healthcare, government, and other social service systems. Responsibilities: The Community Health Response Worker may possibly be assigned to multiple sets of responsibilities and is expected to be prepared to carry out the following:

Promote COVID-19 Related Topics and Vaccination Knowledge:

• Stay up to date on all COVID-19-related news and developments from reliable sources,

including: The Centers for Disease Control and Prevention (CDC (Centers for Disease Control)), World Health Organization (WHO), Johns Hopkins Coronavirus Resource Center, Illinois Department of Public Health (IDPH), and Chicago Department of Public Health (CDPH)

• Visit the CDC, IDPH, CDPH websites on a regular basis to be kept up to date with COVID-19 cases and vaccination rates and implement work plans to support communities with COVID testing and vaccination resources.
• Monitor CDPH’s COVID Dashboard on a weekly basis to track the City’s current cases, hospitalizations, positivity rate, and vaccination percentage by zip code
• Represent the Corps as a vaccine ambassador
• Communicate gaps in community knowledge and information sharing to the Partnership, to inform training requests and additional learning/professional development

Chronic Disease Prevention & Health Promotion:

• Deliver health information using culturally appropriate terms and concepts related to
• chronic disease prevention, physical activity and nutrition, and cultural competence
• Advocate for underserved individuals to receive appropriate services
• Help to build understanding and social capital to support healthier behaviors and lifestyle choices
• Help individuals, families, groups, and communities develop their capacity and access to resources including health insurance, food, housing, quality care, and heath information
• Link people to health care/social services resources
• Collect data to help identify community health needs
• Conduct community outreach in needed communities to discuss COVID-related topics,

chronic disease prevention, vaccination hesitancy, and resources available.

• Discuss risk of chronic disease, COVID-19 exposure, and/or other health issues and share

approved information on quarantine procedures, what to do if symptoms develop, and, if

appropriate, make referrals for testing or other resources for assistance.

• Support planning and execution of health-related events/sites including city events
• and weekend/evening events.
• Collaborate with CDPH and other city emergency operations centers, local health

providers, and community-based organizations to design and implement activities,

events, and interventions.

• Conduct outreach in the community to promote, maintain, and improve individual and

community health

• Connect community members to resources to meet the full range of their needs such as

food security, health, and mental health, employment, housing, childcare, and other

• resources

Staff the Call Center and Resource Coordination Hub’s Inbound Hotline:

• Answer inbound calls from community members calling the hotline. Provide
• services, including but not limited to responding to questions/answers on COVID-
• related issues, scheduling for city vaccination sites, directing to helpful local
• resources
• Conduct outbound calls via special assigned projects by CDPH or by CBO work plans

Ongoing Expectations:

Systematically collect and record information in corresponding centralized databases.

Required Knowledge, Skills and Abilities:

Communication: Demonstrates attention to and conveys understanding of the comments and questions of others. Speaks clearly and expresses self well in groups and in one‐to‐one conversations. Composes written materials so they are clear, detailed and concise. Creates an atmosphere in which timely and high‐quality information flows smoothly between self and others. Encourages open expression of ideas and opinions. Strong communication and problem‐solving skills are required.

Integrity: Demonstrates sound business ethics. Shows consistency among principals, values and behaviors. Builds trust with others through authenticity and follow through on commitments. Ability to use independent judgment.

Community Commitment: Candidates should possess a commitment to community service and experience working with low‐income, disadvantaged populations. Ability to understand the history, structure, objectives, programs and financial needs of the Greater West Town Project community in order to provide input for development submissions.

Personal Organization: Utilizes personal time effectively; tracks and prioritizes work to ensure that tasks are completed according to their priority; remains aware of and plans for upcoming activities. Able to handle multiple tasks at the same time.

Work Commitment: Sets high standards of performance; pursues aggressive goals and works hard to achieve them without close supervision.

Stress Tolerance: Maintains stability of performance under pressure or opposition; reacts well to emergencies; maintains positive composure and confidence in crisis or adverse situations.

Flexibility: Ability to adapt to and work effectively within a variety of situations and with various individuals or groups. Can understand and appreciate different and opposing perspectives and adapt approaches as required.

Teamwork/Collaboration: Works cooperatively with others to be part of a team rather than separately or competitively. Advocates for the success of the organization by balancing own interests and needs with those that will serve the needs of participants/clients. Ability to work effectively with diverse populations.

The typical work environment is at an assigned workstation located within a multipurpose facility. Noise will be moderate to high depending on activities in the center.

Physical Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand, stoop, and walk. Must be able to stand for prolonged periods of time. Must adhere to proper handling and lifting techniques.

The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Safety Requirements: Prior to first day of work, must complete a criminal background and sex offender clearance.

Equipment Used: Employees will generally use general office equipment including but not limited to: telephone, various electronic devices, copier, paper and filing systems.

Salary: $22.25 per hours plus benefits. The position is grant funded through June 30, 2023. Continuation of the position after June 30, 2023 is dependent upon sustained grant funding and public health needs.

About GWTP Programs:

Greater West Town’s continuum of services to community residents includes:

• GWTP’s Vocational Training Program: Hands-on skill training, career counseling, and job placement in two high-growth economic sectors—Woodworking & Solid Surface Manufacturing, and Shipping & Receiving
• GWTP’s West Town Academy alternative high school and Youth Employment programs: Pioneering initiatives that address Chicago’s longstanding and persistent high school dropout crisis and reclaim some of our community’s most at-risk youth. GWTP Youth programs help young people earn their high school diploma, continue to post-secondary education and/or advanced technical training opportunities, and find permanent career-path employment.
• GWTP’s Adult Employment Services Program: Provides comprehensive skills assessment, career counseling, support services, and direct job placement to unemployed people to enable them to rejoin the workforce and to ensure their success in the workplace.

GWTP is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Job Type: Full-time

Pay: $22.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Chicago, IL 60612: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Chicago, IL 60612

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