At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come in!

We're seeking a Community Manager to join our ranks and help build the future of the multiverse! You'll need every tool in your kit and spell in your book to get it done: Engaging posts, a deep understanding of the ancient texts of community sentiment, a grappling hook (maybe!), and probably a few good memes too. This role will lead the Dungeons & Dragons community and should have a passion for and experience in game community management.

What You'll Do:

• Engage with D&D fans, friends, and familiar faces every single day.
• Craft compelling and informative player-facing communications for announcements and game updates.
• Manage a group of passionate moderators across D&D's social and Discord channel.
• Build and implement strategic community development campaigns in concert with our marketing and product teams.
• Manage sentiment to foster a creative, safe, vibrant and welcoming community.
• Help facilitate D&D content and communications between our players and game creators, worldwide.

What You'll Bring:

• A dedication to fan communities and gaming.
• Creativity, passion, and enthusiasm for community management.
• Experience monitoring, reporting, and managing community sentiment.
• Knowledge of voice, tone, and other buzzwords for how we speak with our fans.
• A mind for developing communications tools to help moderation teams interact with our fans in positive ways.

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.