Join an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers Apartment Living seeks a Community Security Coordinator for a luxury apartment community in Washington, DC.

What is the opportunity?

The Community Security Coordinator is responsible for elevating the Resident experience through effective oversight of community security, delivery of excellent customer service, and ensuring the maintenance of the security and safety systems of a luxury Toll Brothers Apartment Living community.

What are the primary responsibilities?

• Work with the Property Manager or Regional Property Manager to implement and manage security programs to maximize Resident Services and Security.
• Identify, diagnose, and address security concerns in areas throughout the community. These areas will include, but are not limited to, lighting, surveillance cameras, lock systems, access control, life safety systems, parking, building envelope, exterior structures, grounds, and appliances.
• Patrol and monitor activities throughout the community to discourage criminal behavior and ensure the environment is safe and secure.
• Manage the scheduling of Contracted Security Services, Personnel and Equipment.
• Collaborate with Property Manager, Regional Property Manager, Service Manager and Regional Service Manager to identify future expenditures and capital improvements as it pertains to improved security and safety.
• Maintain accurate records regarding community activity.
• Conduct daily walks of the community to identify and report to the Property Manager and Service Manager any unsafe conditions (i.e., broken gates leading to pools, broken steps, open holes, broken/burned out exterior lights to the Service Manager.
• Manage electronic locks, create keys, and verify all doors are functional and locking as required. Ensure all keys, including master keys, are secured and monitor vendor access.
• Complete incident reports and submit to the Property Manager for submittal to Risk Management
• Manage the scheduling of Contracted Security Services, Personnel and Equipment.
• Patrol the parking lot to identify suspicious activities.
• Report any incidents or situation to law enforcement if warranted.
• Ensure exits are clear and identify potential fire hazards or safety concerns.
• Ability to commit to a 24-hour emergency on-call schedule as needed. While on call, must respond by telephone within 15 minutes and be on site within 60 minutes of accepting call.
• Must be available for all major emergencies. Respond to threats and emergencies by taking predetermined steps.
• All other duties as assigned

Use your leasing and people skills to lease high-end apartments for an award-winning company!

Qualifications

Does this describe you?

• Attentive to detail, complete tasks professionally and correctly while demonstrates accuracy and thoroughness.
• Ability to present a positive understanding and responsive approach to resident issues and successfully interact with dissatisfied residents.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write correspondence and to effectively present information on a one-on-one basis to residents, prospective residents, and other co-workers.
• Ability to oversee and direct vendors, concierge, and security providers.
• Proficient in Outlook or comparable email programs.
• 2-3 years of experience using CMMS (Entrata products are Preferred).
• Excel, Word, OneNote, Access Control and Security programs preferred.
• Ability to add, subtract, multiply, divide, perimeter, and area.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Do you have these qualifications?

• Essential:
  • High school diploma or general education degree (GED)
  • Four to five (4-5) years related experience and/or training in Security or Law Enforcement
  • Equivalent combination of education and experience
  • Supervisory experience of at least two (2) years

• Preferred:
  • Emergency Management Training and Certification

We offer a highly competitive salary, commission bonuses, and an excellent benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!

Come see why Toll Brothers Apartment Living has been attracting and retaining some of the best professionals in the industry!

APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.