Description:

The Sr Compliance Specialist plays an important role in the organization by performing a number of activities related to the company’s Compliance functions. This role is primarily responsible, under moderate supervision, for assisting in examinations with state and federal agencies. Will coordinate with Guild business units and third parties to ensure the company is operating in accordance with applicable laws. Will ensure Guild remains in good standing with state and federal government agencies including state regulatory agencies, CFPB, and Guild’s investors. Review, federal and state legislative changes.

Essential Functions:

• Assist in examinations with state and federal agencies. This includes, but is not limited to:
• Provide support to department manager by coordinating the gathering of documentation requested by state and federal examiners.
• Facilitate time sensitive documentation requests/review, analyzing data to ensure accuracy, and implementation of needed corrective actions as a result of the audits.
• Provide administrative support, which may include calendaring applicable due dates for examinations, organizing documents and applicable responses to the examination, sending follow-questions from examiner to the applicable manager and/or business unit to address within the applicable time-period.
• Prepare and verify that complete files, including supporting documentation, are retained in accordance with required retention periods.
• Maintain tracking system to monitor exam resolutions and trends.
• Assist with quarterly HMDA data integrity reviews. This includes, but is not limited to:
• Conduct quarterly HMDA data integrity reviews, communicate findings and recommendations, and work with department as needed to complete remediation.
• Review loan files and other data sources to ensure information being collected and reported for HMDA is complete and accurate.
• Ensure necessary corrections and updates to HMDA data to ensure complete and accurate data per HMDA regulation requirements.
• Coordinate with the compliance management to ensure filing dates are met for HMDA.
• Assist with consumer production complaints. This includes, but is not limited to:
• Provide support with researching and analyzing customer complaints by gathering information from the field, and work to understand the facts surrounding each complaint and survey response.
• Under the supervision and guidance of management, research and prepare response for complaints initiated by customer or satisfaction survey. Effectively communicate with customers on the phone as needed.
• Ensure resolution on outstanding issues, as it applies to individual complaint and to company policy, if applicable.
• Prepare and verify that Company is maintaining complete compliant files, including supporting documentation.
• Ensure resolution on outstanding issues in all duties and assist with monitoring ongoing compliance.
• Review dual employment requests for Guild employees to determine if requests can be approved.
• Provide responsive, courteous, and knowledgeable service to Branches and internal departments.
• Use computers to conduct to conduct research, including proprietary systems, subscriber databases and internet resources to resolve issues and verify compliance with regulations.
• Escalate issues that represent higher risk/fall outside of scope of responsibility.
• Apply analysis to determine whether updated and/or new regulations impact work product; if so, notify compliance management whether any internal policies and procedures must be updated to incorporate new regulations.
• Perform other duties as needed.

Qualifications:

• Bachelor’s Degree or college courses/technical training related to Business, Finance, Legal or related field, or a minimum of 3 years of related work experience required. Comfortable in a paperless environment.
• Minimum two recent years previous related experience using the internet, subscribed services and computer programs to research and resolve regulatory/legal issues, in the mortgage industry preferred.
• Complete knowledge of various applicable regulations, specifically: TCPA, RESPA, UDAAP, CAN SPAM, SAFE ACT, TRID, FCRA
• Flexible to work in an ever growing and changing environment with demonstrated analytical skills.
• Must be able to function independently and still successfully work in a team environment.
• General knowledge of overall mortgage lending process; prior mortgage, lending or related industry experience.
• Basic math skills and strong verbal and written communication skills.
• Strong detail orientation and highly organized with sound judgment, ability to think critically.
• Work independently in a fast-paced environment to complete work following procedures.
• Prior experience using PDF/Adobe programs and Microsoft Word, Excel and PowerPoint.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.