Who We Are:

The United Group of Companies, Inc. - celebrating 50 Years in Business - specializes in all phases of real estate: development, financing, construction, and property management. Our unique Company delivers a high-quality product and high-end resident experiences within active adult senior living, student housing, multi-family communities housing, commercial properties, and mixed-use neighborhoods. We are honored to have been voted by our employees as one of the Albany Times Union's Top Workplaces for six consecutive years, along with being named a national Top Workplaces USA employer for two consecutive years, most recently for 2022. We have achieved this recognition by fostering a culture of leadership and accountability, offering a unique environment to our employees that cultivates individual growth and rewards performance. To learn more about us: https://www.ugoc.com/

Join Our Team!

We have an immediate need for a full-time Concierge to join our team at The Sovana at Stuart, one of United Group’s professionally managed active adult apartment communities in Stuart, FL.

Website: https://www.thesovana.com/

Major Tasks + Key Responsibilities:

• Turning on/off the answer service and promptly retrieve all messages
• Greet prospective and existing residents and assist them
• Answer all phone calls/take messages and/or direct them to the right department
• Make daily calls to residents on the Call List
• Monitor the daily sign-up sheets and assist in updating them
• Assist office with mailing out flyers, etc.
• Assist in preparing lease packets with all pertinent information
• Deliver flyers, packages, and notices to residents
• Assist residents with various needs (valet parking, key entry, etc)
• Keep work areas clean, orderly, and safe
• Completes daily log of property and activity
• Assists with office duties as needed

Job Overview + Requirements:

• Job Type: Concierge; $15 per hour
• Work Hours: Full-time; Monday through Friday (weekend hours required as needed)
• Required Education: Associates Degree or Applicable Work History
• Required Experience: Minimum 1-2 years of experience in front desk reception, concierge, or related customer service / support roles; preferred experience in Senior Housing management
• Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication with emphasis on customer service; Ability to solve problems involving residents, maintenance, and challenging situations

Benefits + Perks:

• Benefits: Medical, Dental, Vision, Life Insurance, 401k Match (4%), PTO
  • Medical – Highmark BlueShield of Northeastern NY with HSA option; eligibility 1st of the month following 60 days
  • Dental/Vision – Guardian; eligibility 1st of the month following 60 days
  • Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 60 days
  • Retirement Plan – Voya Financial; Eligibility After 1 Year of Service; 4% Company Match
  • Additional Benefits – Employee Assistance Program; United Concierge Medicine (telemedicine service, including Mental Health); Tuition Assistance Program
  • PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (40 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period
  • Holidays – 10 Company Paid Holidays

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected status covered by law.