Conference & Banquet Sales Manager | Wake Forest University
Job description
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This position is responsible for the overall tasks related to soliciting and selling public meeting space, catered functions, special events and meeting planning services at Wake Forest University Athletics.
Responsibilities:Essential Job Functions:
- Assume management responsibility for all services and activities of the Conference & Banquet Sales Department within the facility including sales tools and materials, proposals, sales calls and contracts.
- Represent the venue as its primary banquet sales representative locally in the business community.
- Respond to booking inquiries with information regarding availability, venue services and pricing.
- Establish relationships with clients to ensure their needs are met for all aspects of events including food, beverage, room set-up and audio visual.
- Coordinate and conduct venue tours and site visits.
- Work with Director of F&B and Executive Chef on all aspects of F&B events, i.e., menus for potential clients, service styles, staffing, etc.
- Work with Director of Events on room setups, CADs, AV quotes and event staffing.
- Formulate event financial estimates.
- Prepare and issue contractual agreements and collect deposits.
- Communicate all menu and event details for each event clearly to F&B and Event Department teams.
- Foster coordinated sales efforts with other members of the city’s hospitality industry and maintain effective relations with representatives of local user groups, i.e., Visit Tallahassee and FSAE.
- Meet with Assistant General Manager on a regular basis to discuss all matters pertaining to sales operations.
- Track and manage weekly and monthly sales reports. Forecast net revenue from future events.
- Assist the Director of Marketing with updating marketing literature as needed.
- Enter and maintain complete and accurate information into the EventBookings calendar.
- Research, identify and establish the appropriateness of groups for the venue.
- Attend industry events and tradeshows as may be required.
- Perform all other duties as assigned.
- Minimum of three (3) years of increasingly responsible Catering sales experience for an arena, convention center, sports franchise, hotel or other similar public assembly or hospitality facility, including supervisory responsibility.
- Bachelor’s Degree from an accredited college or university with major course work in Marketing, Business Administration or a related field is preferred.
- Exceptional verbal and written communication skills.
- Has a strong track record of building relationships and generating new business
- Strong computer skills in Windows environment and MS Office applications.
- Excellent organizational and customer service skills; able to prioritize and handle multiple assignments.
- Team player who is enthusiastic, creative and a proactive problem solver.
- Ability to work event nights, weekends and holidays as required.
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