About Shift Paradigm

Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.

Overview

The Technology Operations team at Shift Paradigm solves complex process and data orchestration challenges to drive revenue solutions for the Fortune 1000. Collaborating with IT, sales, and marketing counterparts, we navigate enterprise data architecture and integrated technology platforms designing solutions to translate strategy decisions into real impactful deployment.

As a Consultant on the Packaged Technology Operations team, you will be responsible for the outstanding delivery of Technology based engagements. You’ll have the opportunity to work with a team of technology experts to deliver end-to-end solutions focused on supporting our clients revenue growth. You’ll partner with clients to understand their goals, build trust and lay the foundation for a continued relationship.

Responsibilities

• Effectively own all aspects of Project Delivery including; client email communication, consulting sessions, client discovery, providing recommendations & all executional work, requiring little to no supervision.
• Implement, enable and optimize client’s technology ecosystems to facilitate revenue performance and execute against project deliverables.
• Keep projects on track, providing thorough and consistent internal and external communication regarding status of projects/initiatives, next steps and potential blockers.
• Demonstrate a thorough understanding of Project Management best practices and leverage our PM tool to effectively own allocation, keeping projects organized, on track and within budgeted hours.
• Understand the requirements of each initiative within the engagement and seek out information needed for successful, on-time delivery.
• Create and socialize documentation throughout the duration of each project.
• Maintain a strong working knowledge of current revenue marketing and sales operations trends.
• Actively participates and contributes to the practice culture and bi-weekly practice meetings.
• Identify and surface outcomes consistently throughout the course of an engagement.

Experience

• 3-5 years of strategic & tactical experience using Marketing Automation Technology such as Marketo, Pardot or Hubspot and a demonstrated understanding of how this technology is leveraged by marketing teams.
• 2+ years of experience in marketing operations and/or revenue operations roles in house or within an agency setting
• Understands Salesforce.com CRM foundations including how the technology is leveraged by sales & marketing teams.
• Demonstrated experience creating marketing, sales and/or revenue process improvements that align people, process and technology and increase ROI
• Foundational understanding of Marketing/Sales Operations technologies, strategies & best practices.
• Excellent time management skills with the ability to multitask in a fast-paced environment
• Experience successfully working in fast–paced, entrepreneurial environments with minimal oversight
• Desire and willingness to work in a collaborative, innovative, flexible and an Agile, team-oriented environment.
• Previous consulting experience is a plus

Personal Characteristics

• Strong leadership skills
• Results oriented with the ability to balance business considerations
• Detail and solution oriented, self-motivated, and able to align professional development goals with business goals
• Phenomenal communication skills – presentation, verbal and written
• Strong analytical, numerical, and reasoning abilities
• Well-developed interpersonal skills. Ability to get along with diverse personalities and work well in a collaborative / team environment
• A self-starter who can prioritize workload and pick up projects with little guidance
• Confident, self-motivated, a quick learner, and assertive
• Comfortable with tight deadlines

Our Commitment to DEIB

We strive to champion diversity, equity, inclusion, and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences, perspectives, and viewpoints of our people, partners, and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace.

At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Candidates must have current US or Canada work authorization. For US Candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

No relocation assistance can be offered at this time.

All inquiries are held in strict confidence.

As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington. The salary range for these residents is $80,000.00 to $120,000.00. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.

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