Job description
THIS POSITION MUST BE REVIEWED WITH TOTAL COMPENSATION BEFORE POSTING. Manages complex cross-functional engagements, projects or programs. Acts as development coach to a team of consultants. Provides leadership for large cross-functional engagements and/or programs, identifies opportunities for new programs or initiatives, and builds relationships with a variety of organizational leaders.
Essential Functions:
Essential Functions:
- Project/Risk Management: Plans, communicates, and maintains standards on how work is reviewed, communicated, and rolled-up. Uses corporate resources efficiently, and uses a consistent disciplined approach for resource loading and optimization.
- Manages and mentors project or program teams consisting of Lead and Senior Project Managers.
- Parachutes into troubled projects and gets them on track.
- Process Improvement: Leads teams through large, multi-phase strategic process improvement or organizational process re-engineering efforts.
- Change Leadership: Leads mid-size change efforts that result in shifts in department behavior, structure, culture, and/or work processes.
- Leadership: Uses appropriate leadership styles to drive project results (directive, consensus building, coaching, etc.).
- Demonstrates integrity and principled leadership in all engagements.
- Sets quality and performance standards in large complex projects.
- Strategic Thinking: Facilitates start to finish strategic planning processes for functional or cross-functional teams.
- Applies the right strategic process and toolset based on the needs and desired outcomes of the client sponsor.
- Problem Solving: Leads multi-functional teams on engagements requiring complex problem and root cause analysis.
- Tests root causes to create confidence that the right problems have been identified.
- Facilitation: Brings groups to consensus through an inclusive synthesis of differing points of view.
- Solution Development: Manages multiple workgroups in the research and definition of solution alternatives.
- Provides a range of solution development services from organizational re-structuring to systems implementation.
- Develops comprehensive business cases.
- Communication: Serves as a role model for communication competence.
- Teamwork and Team Relations: Manages interpersonal relationships to ensure project execution and post-project sustainability.
- Teaches others how to work through disagreements using conflict resolution and interest-based problem solving techniques.
- Service Orientation: Models service behaviors such as encouraging staff to share concerns and ideas.
Basic Qualifications:
Experience
- Minimum seven (7) years of experience, three (3) of which is in health care consulting and project management.
- Minimum two (2) years of supervisory experience.
- Bachelor's degree in business administration, industrial engineering, operations research, public health administration, or other
- High School Diploma or General Education Development (GED) required.
- N/A.
Additional Requirements:
- Demonstrate ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
- Demonstrate ability to lead professionals through influence and collaboration.
- Proficient in team building, conflict resolution, group interaction, project management, and budget management.
- Demonstrate ability to define the strategy of and provide overall direction to a specified practice area.
- Excellent skills in complex analytic problem solving, project management, change leadership, and group process.
- Understanding of KP business and/or operations and competitors, and economic, social, and legal environment.
- Advanced computer skills and knowledge of data systems.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Master's degree strongly preferred.
PrimaryLocation : California,Oakland,1800 Harrison
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee
Job Level : Manager with Direct Reports
Job Category : Consulting Services & Project/Program Management (Non-IT)
Department : Oakland Reg - 1800 Harrison - Revenue Cycle Systems Support - 0208
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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