Coordinator, Human Resources (Employee Relations)

Full Time
Los Angeles, CA 90017
Posted
Job description

Job Summary

The Los Angeles Homeless Services Authority (LAHSA)seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

The coordinator, under the direction of the manager, oversees many of the daily operations of the Human Resources Department, coordinating efforts across all departments, with vision and strategy. The coordinator is responsible for supporting and implementing human resource plans and processes to support the successful growth and operation of the organization. Support includes the recruitment and retention of critical talent, continuous performance coaching and management, proactive issue/problem identification and resolution, and coaching and development for more effective leadership decisions and communication skills. Build credible relationships with the management team allowing for better decisions and organizational effectiveness. Involved in solving complex HR-related issues. Work independently with minimal guidance. May act as a resource for colleagues with less experience.

Essential Job Functions

  • This position will mainly focus on employee investigations and employee relations.
  • Oversee Human Resources programs including staffing, onboarding, recruitment, merit and performance management programs and all other HR initiatives.
  • Manage the employment life cycle of staff, including initial assessments, interviews, job offers, on-boarding, new hire orientation, talent assessment, promotions and exit interviews.
  • Develop a comprehensive recruitment strategy that includes use of social media, job postings, job boards, Internet, community job fairs, and other contemporary recruitment methods.
  • Partner in the development and facilitation of training programs, including but not limited to harassment, coaching, performance evaluation, and safety
  • Conduct Employee Relations investigations and recommend solutions.
  • Track trends to identify and address specific HR training and development topics.
  • Partner in regular meetings with Human Resource staff to exchange information and provide ongoing support and problem resolution.
  • Provide guidance to management and employees on human resources issues, employment law, and develop new programs and initiatives to meet management needs.
  • Anticipate and plan for long-term human resource needs and trends in partnership with business management.
  • Handle workers compensation, first report of injury database and safety regulations process.
  • Coordinate the administration of all Leave of Absence programs and processes including transitional work and accommodations.
  • Conduct open enrollment and other benefits related programs as needed.
  • Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination.
  • Ensure timely and accurate entries to the HRIS database.
  • Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information.
  • Maintain employee records in compliance with state and federal requirements.
  • Ensure legal compliance with all applicable federal, state and local law.
  • All other duties as requested.

Knowledge, Skills & Abilities

  • Advanced knowledge in Microsoft Office.
  • Excellent organization, analytical, written and oral communications skills.
  • Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
  • Ability to think creatively and strategically to solve complex problems.
  • Must be a confident self-starter who can develop effective business relationships, both internally and externally.

Training & Experience

  • Any combination of extensive and applicable work experience and educational credentials performing the essential job functions successfully.

*
COVID-19 Vaccines*

  • Effective November 1, 2021, LAHSA will require proof of vaccination for all employees. This requirement is in response to the public health emergency and is intended to reduce the spread of COVID-19 among LAHSA employees, our stakeholders and those we serve – it will remain in effect for the duration of the public health emergency.
  • Employees may apply for an exemption if they cannot be vaccinated due to complicating medical conditions or sincerely held religious beliefs. If the exemption is approved, then the employees will be subject to weekly COVID-19 testing.

Schedule

  • The Executive Director or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA business.

Appointments are typically made between the minimum and the midpoint of the range, depending on qualifications. Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org.

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Medical plans are administered through ADP Total Source. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Total Source. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 5% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

  • Less than five (5) years of employment, eighty (80) hours per year.
  • Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
  • More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year

Maximum accrual of vacation leave is 200 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:
New Year’s Day
Martin Luther King Jr. Day
President’s Day
Cesar Chavez Day
Memoria Day
Juneteenth
Independence Day
Labor Day
Indigenous People’s Day
Veteran’s Day
Thanksgiving Day
Day After Thanksgiving
Christmas day

In addition to the above holidays, full-time regular employees who have completed their 1-year introductory period are entitled to two (2) “Floating Holidays” during the calendar year.

Updated 08/01/2022

Job Type: Full-time

Pay: $64,480.00 - $89,436.01 per year

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