Job description
Department
Admissions
Position Category
Staff - NonClassified
About CCRI
The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.
We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.
Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.
Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.
We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles
here.
Posting Details > Special Instructions to Applicants
To apply for this position:
- Complete CCRI’s online application, and attach a cover letter and resume by the closing date.
- If attaching a resume complete with education history and/or employment history, please
- Please include the contact information for three (3) references within the application.
- Finalists will be required to provide official college transcripts.
- Please note that all RI Council of Postsecondary Education employees (i.e., full- and part-time
more about CCRI’s vaccination policy here.
Please contact Human Resources at 401-825-2311 (TTY: 401-825-2313) if you require assistance with the online application process.
EEO
Statement
CCRI is an Equal Opportunity/Affirmative Action employer.
CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at TitleIXCoordinator@ccri.edu
The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.
Job Summary
Perform outreach to students who stopped-out and collaborate across the campus to foster re-enrollment and timely degree completion. Maintain a close working relationship with the Office of Advising and Counseling, Enrollment Services, Financial Aid, and other areas, to support a successful transition back into the College.
Duties and Responsibilities
- Work with Institutional Effectiveness to create and maintain a master list of stop-out students and conduct segmentation data analysis to use for re-enrollment marketing and operations
- Coordinate and conduct outreach strategies that include phone calls, mailing, emailing, texting, web resources and other forms
- Facilitate on-boarding and completion of academic and financial enrollment steps
- In collaboration with the Credit for Prior Learning Office, facilitate a review of life experiences for college-level learning for college credit
- Recruit and communicate appropriate financial assistance opportunities including scholarships, financial aid appeal, and federal/state/local assistance
- As needed, assist students with financial aid appeal package completion; review documentation, make appeal decision and complete decision documentation. Establish and monitor educational plan for students with approved appeals.
- Develop first semester course selection prescribed by degree and transfer evaluations
- Assist students, individually or in groups, with College Scheduler class registration
- Provide students with an introduction to support services (e.g., tutoring), technologies (e.g., Starfish), and required actions (i.e., VOE) to support self-service behavior and success.
Minimum Requirements
- Bachelor’s degree;
- Experience working in higher education or related organization;
- Demonstrated experience and dedication to integrating issues of inclusion, equity, and social justice in your work;
- Demonstrated ability to work with diverse groups/populations;
- Demonstrated ability to collect, interpret and communicate data; and,
- Demonstrated attention to detail.
Competencies and Desired Qualifications
- Demonstrated strong verbal and interpersonal communication skills.
- Demonstrated proficiency in written communication skills.
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